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Our client is hiring a Senior Collections Specialist to join their team in the Minneapolis area!
Job Description:
The Senior Collections Specialist (Collections Compliance Specialist) is responsible for managing special, complex collection accounts. These special handling accounts include bankruptcies, motor vehicle accident, probate, workman’s comp, and attorney represented accounts
Works accounts requiring special handling to mitigate regulatory, legal and reputational risk to our clients and company
Cases will be prioritized based on timeliness (probate filing, insurance filing etc.)
Resolve cases by full collection or determining next steps such as consulting with legal collections attorney or other avenues
Work with legal counsel and legal collections firm to address legal or compliance concerns, primary point of contact for outside attorney’s related to special handling accounts
Create and maintain policies, procedures and standard work relating to special handling accounts and participate in applicable compliance educational learnings to stay current on industry standards and requirements
Create and maintain special handling collections reporting process
Partner with internal leadership team to create and maintain policies and procedures as needed
Service as the point of contact for all communication from attorneys regarding special handling accounts
Provide training and feedback to collections team as needed
Additional Skills & Qualifications:
Must Have:
2-5 years collections experience and one of the following experiences (worked with workman's compensation, attorneys, judges, or probate).
Must be able to work with judges, attorney and other professional people without being intimidated.
Healthcare or medical collections, highly preferred
Work Environment:
60 days of onsite training in Brooklyn Center. Will train with a Sr. Collector, Team Lead, or Supervisor.
Will be remote after training with occasional days in office for team days.
Equipment will be provided when transitioning to working from home.
Monday - Friday; 8 AM - 4:30 PM
Experience Level:
Intermediate to Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.