Shire Veteran Jobs

Position Summary

We are looking for a dynamic, analytical, and proactive, person to join our Nespresso Team in the position of Senior Quality, Safety & Health Specialist .

A day in the life of Senior Quality, Safety & Health Specialist

Safety, Health and Environment (SHE):

• Conduct SH program, training, events / Promote SH systems integration.

• Implement Recycling & Sustainability strategy in the market in accordance with HQ/Supply chain/legal including: Boutiques, Boutique-Bar, Point of Sales, Events, Service Partners, Warehouses and Offices.

• Support the Nespresso Capusles Recycling process in order to assure collection capacity at 100%

• Support reduction of CO² emission through ecological responsible actions throughout the company.

• Recycling operational support, co-management of external partners, ensure system setup, efficiency and sustainability

Nespresso Quality Management System:

• Participates in, and supports TQM regarding internal audits

• Performs QSHE Assessments in BTQs, ASC, 3PL & Demo Agency and other key suppliers as necessary

• Manage CAPA, and provides continuous feedback to TQM, in order to ensure continuous improvement

• Provide necessary services to ensure Quality/ SHE / Technical in all departments

Drive cross functional alignment:

• Implement corporate SHE & TQM vision and strategy to support commercial objectives in the market

• Contribute towards and support the roll out of corporate initiatives/ projects

• Supports strategic initiatives leading to continuous improvement in SHE performance in line with the Nestlé Continuous Excellence mindset.

• He/She contributes as well to After Sales projects aimed to improve the Club services offer by supporting the external repair center and courier partners.

Customer Satisfaction:

• Contribute to overall customer satisfaction in the market by supporting complaint reduction actions

• Participate in projects enhancing environmental and after sales programs

• Evaluate systematically the external Customer/Consumer Quality expectations.

Risk assessment, root cause analysis and action planning:

• Monitor performance in the Nespresso market for opportunities to improve in the quest for zero defect.

• Support the implementation in departments of Business Continuity Plans for their major activities

Compliance:

• Support TQM regarding compliance of machines, coffee and accessories sold within the Nespresso market.

• Ensure adherence to company principles, policies and requirements and local laws / regulations including SHE

• Support audits in Supply Chain to keep quality related processes and assure that food safety is kept

What will make you successful?

• University degree or equivalent (preferred Technical, Food Technology, Science or Engineering)

• 2-3 years relevant experience in Quality Assessment & Quality Control

• Skills in delivering results by working with cross-functional teams and with external stakeholders

• Capability to lead projects and change management

• Management capability including ability to lead, coach, engage and influence.

• Excellent knowledge of English language, both written and spoken and you are advanced user of MS Office package (advanced Excel and PowerPoint)

What we offer:

• A culture that fosters inclusion, diversity and innovation

• International work environment

• Work from Home - Hybrid and flexible approach

• Attractive package

• Lunch tickets

• Annual Performance Bonus

• Christmas and Easter Bonus

• Parental policy

• Medical subscription for our employees and their spouse and children

• Modern office

• Coffee and fruits

• Bookster subscription

• Pets@work program

What are you waiting for?

If you are interested in this career opportunity and what to join our team, please submit your application . We review all applications on an ongoing basis, so please do not delay your submission.