Job Summary: Under direct supervision of the General Manager this position is responsible for helping manage daily retail transactions, Inbound and Outbound Scale Operations. As a Front Desk at NHR, you are expected to communicate professionally with the public, collaborate with clients, subcontractors, field leadership, Accounting, Human Resources, Payroll and other departments.
Open/Close Scale House Daily
Answer Phone
Direct Calls to Proper Department
Take Deliveries
Answer General Questions
Daily Ticketing in SMS Turbo
Greet Customer/Answer Questions
Take Order
Collect Money/On account
Communicate with yard operator on order
Daily Cash Reconciliation
Open Cash Register
Daily Cash Spreadsheet
Close Cash Register
Weigh Trucks
Day to Day Trucks
Keep current days deliveries running efficiently by communicating with and tracking drivers
Keep current day yard inventories stocked
Work with dispatch on retail delivery needs daily
Sales
Work with Operations/Sales Manager on retail pricing
Make Retail Delivery Sales
Inventory
Communicate with Loader Operator about yard inventory/needs
Communicate with Dispatch about yard inventory/need
Job Requirements
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School Diploma or similar
Bilingual a HUGE plus!
Ability to prioritize and complete multiple projects and tasks simultaneously while working under time restraints.
Proficient and Professional communicating with the public
Experience with Heavy Trucking and/or Hauling Capabilities a plus
Knowledge of materials at a yard would be a plus
Experience with Microsoft Suite – Word, Excel and SMS Turbo a plus
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work effectively with all levels of the organization.
Self-starter who is process oriented and data driven; results oriented and proactive.
Ability to pass pre-employment drug testing and random testing throughout employment.
Ability to meet eligibility requirements for E-Verify Citizenship
Compensation Range: The salary range includes the minimum, midpoint, and maximum base salary values. A candidate's offer can vary depending on differentiating factors, including but not limited to education, training, or experience.
$18.00 - $20.00 per hour, non-exempt - DOE
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; and talk or hear.
The employee is frequently required to sit for long periods of time.
The employee frequently is required to stand, walk, stoop, kneel, or crouch.
The employee must frequently use fine hand manipulation (keyboarding).
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
At times, may require more than 40 hours per week to perform the essential duties of the position.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position typically operates in an office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The noise level in the work environment is typically moderate.
At times you may need to enter the yard to complete a task.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
North Hill Resources, Inc. is an Equal Opportunity Employer and fully complies with applicable Federal, State and or local laws, orders, and regulations. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Additional information on these laws can be found on the EEOC website.