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AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/
Position: Senior Technical Writer
Previous experience: Design, develop, review, and publish high-quality technical documentation
Location: Cambridge – Hybrid (3 days at the office)
Employment type: Full-time regular (flexible working options available)
Benefits: Competitive salary; flexible benefits fund which can be utilised against over 20 benefits; pension scheme with up to 9% employer contribution; life insurance; income protection insurance; 28 days annual leave (plus bank holidays); 3 days paid volunteering
The job
As part of our global technical writing group, you’ll collaborate with one or more teams of skilled software engineers from our global research & development group in writing and publishing technical documentation and associated content for AVEVA products, including CONNECT, a Cloud-based leading industrial intelligence platform. You’ll research and transform complex technical concepts, specifications, and procedures into high-quality software documentation that meets user needs.
Key responsibilities
Learn complex work from self-learning, training, and shadowing seniors, work under minimal supervision on advanced, unstructured, and complex work, and seek limited guidance for resolving conflicts and delivering in sync with multiple teams
Improve the quality of content, adhere to the established standards and guidelines, and deliver on time, and design, develop, review, and publish high-quality technical documentation
Extremely self-motivated with a sense of urgency and focus on delivery
Project management experience/skills
Ideal experience
Experience in working with products or services in industrial software, and proficient at DITA, structured authoring, and component content management systems.
Experience in working with software development team, and familiarity with one of the professional authoringtools like Author-it, FrameMaker, RoboHelp, or MadCap Flare.
Exposure to or interest in working with Cloud technologies.
Interest in understanding architectures and product relationships.
Great skills to have
Organization: The pace at AVEVA can be exciting and fast, so whilst you will need excellent time management and effective prioritisation, we will do all we can to support a balanced portfolio of work, and your wellbeing.
Customer focus: You’ll be working directly with our customers. Being able to listen to them and understand their requests, and then address them in a proactive and consultative manner, will be part of your day-to-day.
Problem-solving: You’ll need to enjoy getting stuck into problems. Troubleshooting and solving challenging problems is a big part of this role.
Relationship building You should be effective and proactive in developing relationships and extracting the right information.
The team you’ll join
Our team is doing some of the most exciting work at AVEVA: articulating complex technical concepts and tasks through simple descriptions and instructions. I’m biased, but I think we also have some of the nicest and most talented people in the company.
R&D at AVEVA
Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.
Our track record of innovation is no fluke – it’s the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us!
AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/.