This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6499381
Summary: Provide overall direction of institutional housekeeping
programs in all areas of the Hotel to ensure clean, orderly, and
attractive conditions. Duties and Responsibilities: Specific areas of
responsibility included, but not limited to: Adhere to all casino and
departmental policies and procedures including all regulatory
requirements. Provide leadership to all levels of staff. Make impartial
decisions involving Guests and Team Members. Responsible for new hires,
terminations, evaluations, and counseling of all Housekeeping Team
Members. Responsible for correcting and coaching Team Members who have
violated company or departmental procedures. Keep open communication
between other departments. Periodically inventory supplies and
equipment. Plan work schedules to ensure maximum Guest service.
Investigate new and improved cleaning instruments and methods. Select
and purchases new furnishing. Create, develop and implement an effective
strategy of organization for the hotel, coordinating with all levels of
hotel staff, in accordance with the Hotel Manager. Facilitate the flow
of information throughout the property by organizing and presiding over
regularly scheduled meetings with other hotel departments. Assists in
planning budgets for housekeeping department. Review various reports,
identifying potential misinformation and/or conflicts, and reporting to
appropriate individuals. Analyze service and general operations for the
housekeeping department on a daily basis, giving feedback and offering
direction, as needed. Ensure a maximum level of service and satisfaction
is achieved and maintained. Tactfully handles stressful and difficult
situations with Guests and other Team Members. Ensure all support duties
and responsibilities are carried out in an efficient and timely manner.
Must possess the ability to perform housekeeping duties as needed, based
on staffing levels. Attend all meetings and training as required.
Performs additional duties as assigned.