Req# 28579
Aultman Health Foundation, CANTON, OH
AULTMAN HOSPITAL
Aultman Health Foundation
Full Time, Day Shift, 8a-4:30p
Position Summary
The Billing Lead is responsible for daily operations of the Customer Service, Collections, and Outreach staff. Reports to the Assistant Manager of Patient Financial Services.
Primary Responsibilities & Requirements
Supervision and Development for staff
Take supervisor calls
Attend meetings and coordinate billing efforts with hospital departments they serve
Track and report departmental statistics and analysis
Assist staff with inbound calls
Achieve results while providing excellent customer service and compassion for the community
Maintain attendance in accordance with departmental standards
Complete safety evaluation, JCAHO Education, TB Testing, Confidentiality, Information Systems usage and HIPAA/Corporate Compliance notification on an annual basis
Exhibit accepted level of Teamwork and RESPECT
Accept change as needed to meet departmental goals
Prepare or assist with other projects/duties as assigned
Desired Job Qualifications/Skill Sets
College Degree Preferred, Not Required
5 years Hospital Billing Experience
2 years of Supervisory Experience
Knowledge of Ohio HCAP/Medicaid Eligibility Requirements
Ability to manage multiple demands from a variety of constituents
Solid computer skills (Excel, PowerPoint, Access, Healthquest (Medipac), Ontario)
Effective Communicator
Excellent Customer Service skills
Aultman Health Foundation is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability. We recognize that diversity and inclusion is a driving force in the success of our company. Aultman is an Equal Opportunity Employer that will make reasonable accommodation to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. To request an accommodation, please email our Human Resources department at hr@aultman.com, or call 330-363-5415 for further assistance.