Req# 28199
Aultman Health Foundation, CANTON, OH
AULTMAN HOSPITAL
Aultman Health Foundation
Full Time, EVENING / NIGHT, Afternoon/Night
PURPOSE OF POSITION
Uses technical expertise and training to maintain the overall quality and timeliness of the services rendered. Assists in directing personnel and resources in the most efficient manner and assumes responsibility for ensuring ongoing quality control, quality assurance, and proficiency testing within departmental standards. Performs a variety of routine and complex laboratory procedures using standard and specialized techniques, instrumentation and equipment on a wide variety of biological specimens to assist the physician in the diagnosis and treatment of patients. Exercises professional judgment in order to recognize, prioritize and facilitate varying test requests and workload in an efficient manner. The Technical Specialist assumes responsibility and accountability for the accuracy of procedures performed.
RESPONSIBILITIES & EXPECTATIONS
Specimen Processing
Assists accessioning as needed to input specimen collection and receipt information into the lab information system
Assists in the centrifugation and aliquoting of specimens adhering to established procedures as needed
Verifies that specimens meet the individual test requirements prior to testing
Refers unusual test requests and questions regarding specimen acceptability to the Unit Director or section Pathologist
Assists in the registration of ALS and/or drawstation patients as needed
Specimen Testing
Responsible for composing all section procedure manuals and revising those manuals when necessary
Successfully operates available instrumentation for testing purposes
Maintains instrumentation/equipment in good working order using the assistance of "key operators" and manufacturer field and technical service representatives
Provides technical information to laboratory "customers" as well as staff and appropriately directs questions to the Unit Director as indicated
Communicates technical changes and updates to staff in a timely fashion as indicated
Conducts training, coordinates delegated training, and assists the Unit Director in on-going training efforts with new and existing personnel
Recognizes deviations from expected results and completes investigation and follow-up
Uses alternate method (s) when applicable to insure accurate results when interfering substances are present (ie. hemolysis, lipemia, cold agglutinins)
Follows the written departmental procedure (s) when performing all testing
Organizes work during heavy workload period and directs staff to areas needing assistance
Responds to STAT requests according to established protocol
Quality Control
Reviews and follows-up on all QC Exception Reports
Investigates Variance Reports (internal, external, Midas)
Participates in and assigns proficiency testing as required. Reviews returned scores, investigates any unacceptable proficiency testing and follows-up with the Unit Director and/or section Pathologist as needed
Reviews Corrective Action logs and follows-up with staff and/or Unit Director as needed
Performs quality control procedures as required by CAP and departmental protocol
Recognizes QC trends and initiates corrective action when necessary
Properly documents when QC is outside of the established guidelines for acceptability and takes appropriate corrective action according to established procedures
Participates in process improvement projects and Lab QA meetings
Continuing Education
Refers to the procedure manual for technical information to aid in decision making
Reviews department bulletin board daily, if applicable
Reviews procedures yearly relative to the scope of testing
Participates in technical workshops, seminars and other continuing educat