Role Value Proposition:
MetLife is seeking a seasoned Technical Manager to join our dynamic team and oversee the development and management of our critical messaging infrastructure. The ideal candidate will have a proven track record in managing technical teams and projects, with a deep understanding of MQ, ACE, OpenShift and Cloud Pack for Integration Technologies. Offers innovative solutions to enhance planform stability, usability, and cost effectiveness.
Key Responsibilities:
Provide technical leadership and guidance to a team of talented engineers, fostering a collaborative and innovative work environment.
Define and execute technical strategies and roadmaps aligned with business objectives and industry best practices.
Manage the implementation and maintenance of MQ, ACE, CP4I and RedHat OpenShift.
Collaborate with Developer partners to understand their requirements to support designing and implementing technical solutions.
Develop and maintain comprehensive documentation and standards for infrastructure components.
Oversee the 24x7 support, ensuring timely resolution of incidents and proactive monitoring of the infrastructure
Manage the performance and development of team members, providing coaching, mentorship, and career guidance.
Effectively manage contractors (onshore and offshore) ensuring their alignment with project goals and adherence to company standards.
Maintain knowledge currency in emerging technologies and industry trends to drive continuous improvement of middleware integration platforms.
Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms.
Design and implement complex integration solutions globally through collaboration with engineers, architects, and application teams using Agile methodologies.
Elevate and improve Developer experience by implementing self-service automation.
Mentor junior engineers and team members.
Plan and communicate upcoming installations, upgrades, and other maintenance activities.
Essential Business Experience and Technical Skills:
Required:
Bachelor’s degree in computer science, Engineering, or related field.
5+ years of experience in technical leadership, ability to think strategically and effectively communicate solutions to various levels of management.
In-depth knowledge of MQ, ACE and or Cloud Pak for Integration technologies.
Strong understanding of application messaging concepts, protocols, and best practices.
Strong problem-solving and analytical skills, with experience working in a 24x7 support environment.
Experience with DevOps processes and key components.
Preferred:
Experience working in Agile environment.
Experience with modern technologies such as Cloud/Azure, Containers and Ansible
Knowledge of operating system (Linux, Windows, AIX, iSeries)
Knowledge of / experience with developing scripts for automation (Ansible, shell, Perl, PowerShell, Python, Java…)
Hands-on experience designing, configuring, and implementing end-to-end CI/CD pipelines and automation scripts (Azure DevOps , Power shell, Perl, PowerShell, Python, Java…)
If you are a passionate and results-oriented Technical Manager with a strong technical background and a commitment to employee development, we encourage you to apply.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.