At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Immediate opening in Charleston. The 9-1-1 Specialist/ Engineer is responsible for general service, system emergencies, all day to day monitoring and troubleshooting of systems. Salary range: $24.00 - $31.25 based on experience. Summary of essential job functions: Responsibilities include installation and maintenance of 9-1-1 systems and associated add-on equipment within the region Provides support to the Sales Department in helping answer Customer/Sales Rep questions and inquiries. Serves as the secondary support contact for the Regional Account Manager. Responsible to ensure all system emergencies that may arise are dispatched and resolved in a time frame that meets contractual requirements Immediately investigates any 9-1-1 problem with customers, telephone companies, PSAPs, 9-1-1 database and all other entities. Determines the solution and implements, giving direction to the customer, telephone companies, and PSAPs. After solution is implemented, ensures that follow-up quality control testing with all concerned parties (including 9-1-1 test calls), has reached a successful resolution Performs related duties as required