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Become a part of our caring community and help us put health first
The Associate Benefits Professional 2 applies forward-looking, innovative thought to strategy, design and delivery to help position the company as an employer-of-choice in the present and future. The Associate Benefits Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Well-being & Benefits team is looking for an energetic and detail-oriented Benefits Professional to join their team. In this role, the selected applicant will be responsible for supporting the administration and management of Humana’s comprehensive associate benefit plans and clinical programs. This individual will leverage their experience and expertise with employer offered benefits terminology and processes, project management capabilities, and effective communication skills to ensure the successful delivery of high-quality, cost-effective benefits for Humana’s associates. This position requires an initiative-taking individual who can effectively manage multiple projects, collaborate cross functionally, and manage vended partners. This role will be supporting external partnerships, benefit eco-system design and clinical program experience.
Responsibilities:
Administration & Support:
Assist in the administration of employer offered benefit plans and programs.
Respond to associate inquiries regarding benefit programs, eligibility, and enrollment procedures.
Assist in managing and maintaining project repositories via SharePoint.
Project Management:
Assist in leading and managing benefit-related projects and programs from initiation to completion, ensuring adherence to timelines and budgets.
Assist in the development and management of project documentation, including project plans, RAID logs, and status reports.
Identify and mitigate potential risks and issues.
Evaluate and implement program and/or process improvements to enhance the efficiency and effectiveness.
Vendor Management:
Serve as a primary or secondary point of contact for vended benefit partners.
Assist in monitoring vendor performance and ensure contractual agreements (i.e., performance guarantees) are achieved.
Collaborate with vendors to resolve associate inquiries, issues, and/or concerns.
Participate in vendor selection and contract negotiations.
Education & Awareness:
Develop and deliver clear, concise presentations to associates, stakeholders, and vended partners.
Develop and maintain accurate and up-to-date program content for associates on the Well-being & Benefits Center (go/WBC), and Associate Support Center (go/ASC).
Facilitate meetings, presentations, and training sessions related to benefit programs and opportunities.
Data Analysis & Reporting:
Assist in analyzing benefit data to identify trends and areas for improvement.
Generate reports on benefits utilization, costs, and other key metrics.
Assist in the develop of benefits budgets and forecasts.
Use your skills to make an impact
Required Qualifications
Bachelor’s Degree in Human Resources, Business Administration, or a related field.
Strong understanding of employer offered benefits terminology and processes.
Proven experience in project management, with the ability to manage multiple projects simultaneously.
Experience in working with external partnerships and benefit eco-system design.
Exceptional communication and presentation skills, with the ability to effectively communicate complex information.
Proficiency in Microsoft Office Suite; PowerPoint, Excel, etc.
Experience with process and/or experience mapping via Lucid.
Experience working with vended benefit partners.
Strong analytical and program solving skills.
Ability to work independently and as part of a cross-functional team.
Experience in working with external partnerships and benefit eco-system design.
Preferred Qualifications
Employer offered benefits expertise: In-depth knowledge of employer benefit plans.
Project Management: Ability to plan, execute, ad monitor projects.
Vendor Management: Experience in management relationships with external vendors.
Communication & Presentation: Excellent verbal and written communication skills, including presentation skills.
Analytical Skills: Ability to analyze data to identify opportunities and improvements.
Problem-Solving: Ability to identify and resolve issues.
Organization Skills: Ability to manage multiple tasks and prioritize effectively.
Attention to Detail: Accuracy and thoroughness in all work.
Customer Service: Ability to provide excellent service to associates.
Additional Information
SSN Alert Information
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
WAH Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$65,000 - $88,600 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 03-25-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.