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Description
The DFD Operations Manager is accountable for leading a team of Fleet Managers and Planners to provide the most efficient transportation solutions for our customers.
• Provide oversight of day-to-day operational activities of Team Members.
• Manage Safely, Legally, Ethically, Morally and Profitably.
• Provide value added service (internal and external) by ensuring staff responds to all inquiries in a timely and accurate fashion.
• Ensure team proactively watches assigned loads and provides instant communication on service failures, weather delays, dwelling equipment.
• Initiate customer interactions to promote the company.
• Interface with equipment vendors and customers relative to operations job duties.
• Spearhead problem resolution.
• Identify and address inefficient processes/procedures and/or operational deficiencies.
• Use operational experience and measured metrics to pinpoint issues.
• Develop proper solutions for inefficient processes or procedures.
• Review and share operational metrics with General Manager.
• Set work schedule to meet the needs of the customer.
• Administer all training and safety programs for driving staff.
• Manage driver performance; train, counsel, and discipline team members regarding job responsibilities and performance, safety procedures, and corporate policies.
• Communicate effectively and professionally with Operations Personnel, Drivers, and management of all levels.
Skills
Transportation, TMS, dot regulations
Additional Skills & Qualifications
• Minimum 5 years of experience in operations management of the transportation industry including DOT Rules & Regulations.
• Availability to be reached after hours for operational situations, if relative to position.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $75000.00 - $80000.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Charlotte,NC.
Application Deadline
This position is anticipated to close on Mar 21, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.