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Description We are seeking an Administrative Assistant to join our team in the Healthcare, Hospitals, and Social Assistance industry located in CHICAGO, Illinois. This role offers a contract to permanent employment opportunity, where you will be tasked with clerical duties, compliance management, and customer service.
Responsibilities:
• Handle inbound and outbound calls to assist customers with their inquiries
• Provide outstanding customer service by resolving issues and answering queries
• Perform data entry tasks to maintain accurate customer records
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word in day-to-day tasks
• Maintain email correspondence with customers and team members
• Assist in audit and compliance tasks to ensure adherence to standards
• Manage collections paperwork with efficiency and discretion
• Schedule appointments and meetings as required
• Undertake any other administrative duties as necessary to support the team. Requirements • Proficient in answering inbound calls and handling both inbound and outbound calls efficiently.
• Exceptional customer service skills with a focus on patient satisfaction and relationship building.
• Ability to perform accurate data entry tasks with high attention to detail.
• Proficient in email correspondence, demonstrating excellent written communication skills.
• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word.
• Ability to schedule appointments, manage calendars, and coordinate meetings in a fast-paced environment.
• Familiarity with healthcare industry protocols, hospital operations, and social assistance programs.
• Ability to multitask and prioritize tasks in a fast-paced, high-pressure environment.
• Strong problem-solving skills and the ability to think critically.
• Demonstrates professionalism and maintains confidentiality in handling sensitive information.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .