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$ 50 / hour
Amergis Healthcare is hiring a Clinic Operations Manager to join our local team!
Job Summary
The Manager of Operations works closely and directly with the Physician Leader, plans, directs, organizes, and controls activities within the community health center and/or for service line. Oversees all aspects of center operations and provision of patient
care services including management of clinical, administrative, and interdisciplinary staff, patient access and flow, resource allocation and the quality service delivery for assigned area.
Typical Duties
• Manages and oversees all aspects of center operations and provision of patient care services
• Accounts for staff management, financial performance, labor productivity, adherence to patient access and practice standards, quality improvement, and regulatory compliance
• Manages center’s operating and capital budget, monitors personnel and general expenses, responding to variances
• Recommends adjustment for ongoing staffing model in accordance with care needs of the population
• Audits staff productivity and develops established benchmarks for performance- addresses performance deficits with individualized staff improvement plans
• Maintains Attendance and Tardiness Records; prepares and administers discipline for abuse of policies and procedures and non-adherence to clinical practice standard
• Converses and engages patients to collect feedback and to address concerns related to patient experience
• Submits invoices for payment to vendors for supplies, services and equipment received
• Tracks clinical performance indicators and develops action plans
• Identifies opportunities for process improvement and initiates improvement efforts within the clinic to increase or exceed established metrics
• Performs other duties as assigned
Minimum Qualifications
• Bachelor’s degree from an accredited college or university
• Three (3) years of experience in a health care environment or clinical practice
• One (1) year of supervisory or management experience
• Experience working with budgets
• Proficiency using Microsoft Office (Word, Excel, Outlook)
• Travel to various work sites
• Ability to work flexible schedules, including evenings and weekends
Preferred Qualifications
• Previous work experience in a union environment
• Certification in one or more of the following areas: Certified Medical Manager, Certified Physician Practice Manager, Certified Medical Practice Executive, Certified Medical Office Manager, or Certified Administrator in Physician Practice Management
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.