This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11849545 Department
F&A Quality Management & Training
About the Department
Finance and Administration (F&A) represents a committed group of people
who serve the University in a variety of areas including Financial
Services, Information Technology Services, Risk Management, Internal
Audit, Compliance, Human Resources, and Shared Services.
The goal of our division is to provide the services and support needed
to foster an environment of academic and research excellence at the
University of Chicago. Our team is dedicated to collaborative
partnerships with our colleagues and clients that lay the foundation for
an exemplary service delivery process. Finance and Administration is
fully aligned with the strategic and academic priorities of the
University, and each of the units within our division is tasked with
implementing the processes necessary to achieve lasting excellence.
The F&A Knowledge and Optimization Organization within Finance and
Administration has three teams: Operational Excellence (OpEx), the
Knowledge and Support Center, and the Training Center. The Knowledge and
Optimization Organization is a service and process efficiency
organization dedicated to continuous improvement for HR, Payroll, and
Procure to Pay services. We strive to deliver high quality services and
an excellent experience so faculty and staff can focus on teaching and
research.
Job Summary
The Finance and Administration division at the University of Chicago is
seeking a Change Management lead for the F&A Knowledge and Optimization
Organization.
The Director, Change Management will help ensure strategic initiatives
and projects are executed in a manner to meet objectives for being on
time and on budget, by identifying and mitigating resistance. This
person will focus on the people side of change, including changes to
business processes, systems and technology, job roles, and organization
structures. The primary responsibility will be creating and implementing
change management strategies and plans that maximize employee adoption
and usage and minimize resistance. These improvements will increase
benefit realization, value creation, ROI and the achievement of results
and outcomes.
Responsibilities
- Leads change management activities through the design and execution
of structured methodologies.
- Creates change management strategies to address business needs
through University-wide projects and initiatives.
- Oversees the design and delivery of robust change events to support
deployments, and designs key messaging and slides for field to
executive meetings.
- Provides training guidance in the areas of content design, detailed
planning collaboration, program delivery and program effectiveness.
- Leads the assessment of the change impact on University-wide
policies, practices, and procedures.
- Collaborates with training colleagues in providing input,
documenting requirements and aiding in the design and delivery of
training.
- Validates the scope and impact of the required change by utilizing a
clear methodology and reviewing the holistic scope of this
transformation project across the impacted technology and business
areas. This includes understanding the depth of business process
change, potential issues with technology adoption and degree of
effort required to drive faster adoption, higher ultimate
utilization of and proficiency with the changes that impact
employees.
- Impacts Integrated Change Management Strategy and Plan by validating
work completed to date, socializing, and executing against clear
change management strategy and planning that maximizes employee
adoption and usage and minimizes resistance.
- Acts as a strate ist or project lead to plan, develop and
disseminate information designed to keep the public informed of the
organization\'s programs, accomplishments, or point of view.
- Solves complex and unique problems related to the writing,
preparation, and/or delivery of information from or about the unit.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related
field.
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Work Experience:
Minimum requirements include knowledge and skills developed through 7+
years of work experience in a related job discipline.
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Certifications:
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Preferred Qualifications
Education:
- Master\'s degree or higher.
Experience:
Minimum 7 years of change management, consulting, or higher education
experience.
Skilled at managing multiple stakeholder groups, including executive
leadership.
Communicating via all channels, including large audience presentations.
Involved in providing change management for transformation projects
involving a wide range of business units.
Working knowledge managing teams informally, without having supervisory
ove