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ABM Industries Director of Operations in Chicago, Illinois

Pay : $150,000 - $190,000

The pay listed is the salary range for this position, an estimate and not guaranteed. Any specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefits : ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management_No%20Date%209.5.24.pdf)

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Essential Functions

The Director of Operations will need to possess strong cross-functional leadership skills to drive growth, operational excellence and project completion, including project solutioning, project design, leadership alignment, and implementation planning.

General Scope:

  • Establish definition and create unique, branded service solutions.

  • Develop and implement Go To Market strategy.

  • Provide support to the sales team.

  • Develop operational training curriculum and tools for sales and operations.

Essential Functions:

  • Grow business at outsized rate.

  • Build specialized team focused on semiconductor manufacturing and facility construction related services.

  • Recruit, manage, and lead management teams with focus on continuous improvement. Select and develop teams of leaders. Provide constructive and timely evaluations and oversee disciplinary procedures.

  • Support, motivate, and promote the team by building a positive and thriving team environment.

  • Oversee day-to-day administrative, financial, and personnel operations for assigned area.

  • Establish, implement, and communicate the strategic direction of the division; establish and implement policies, practices, and standards to ensure operational success.

  • Review and approve cost-control reports, cost estimates, and staffing requirements.

  • Identify needs and establish protocols.

  • Collaborate with executive leadership to develop and achieve goals.

  • Supply expertise and guidance to executive team.

  • Collaborate with other executives to achieve organizational goals and objectives.

  • Identify, recommend, and implement processes, technologies, and systems to improve and streamline use of resources and materials.

  • Implement and integrate productivity measures and delivery methods to achieve planned ROI.

  • Work with key external and internal customers to establish relationships that result in better business outcomes.

  • Ensure that quality standards are assigned, measured, and met.

  • Drive a culture of safety following required safety activities.

  • Oversee several workflows simultaneously.

  • Drive decisions across multiple groups across the entire team.

  • Special projects and other duties as assigned.

Minimum Requirements

  • Minimum of a bachelor’s degree in relevant field/industry, business degree, technical degree and/or equivalent experience working within facility management and facility maintenance.

  • Minimum of 10 years supervisory experience.

  • Must have significant experience of Integrated Facility Management, Material Handling equipment, custodial/housekeeping services.

  • Proven experience growing a business at a double-digit rate year over year for multiple years

  • Self-starter and works well independently and as part of an executive team.

  • Ability to work independently in a fast-paced, dynamic, results-oriented environment.

  • Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.

  • Positive attitude with a strong desire to learn and a continuous improvement mind-set.

  • Skills in relationship-building, teamwork, and collaboration.

  • Has managed and built teams that delivery multiple services within a client location.

  • Demonstrated expertise in verbal and written communications.

  • Demonstrated willingness to work non-standard days and hours as required.

  • Proficient in Microsoft office suit of software programs including Teams.

  • Must have prior experience in an external customer/client facing environment.

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