This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11883746 Beacon Hill is
hiring! We have partnered with a long standing client in the
professional services industry in hiring a Hospitality Specialist to
start immediately! The Hospitality Specialist plays a crucial role in
ensuring exemplary guest experiences. This position combines exceptional
customer service skills with a deep understanding of hospitality
principles to create a welcoming and professional atmosphere for
clients, partners, and employees.
Key Responsibilities:
Client Experience Management:
- Welcome and greet clients, partners, and visitors upon arrival.
- Provide personalized assistance, ensuring all needs and
inquiries are promptly addressed.
- Coordinate meeting rooms, catering services, and any special
accommodations requested by clients.
- Ensure a seamless experience throughout the client\'s visit,
from arrival to departure.
Event Planning and Execution:
- Collaborate with internal teams to plan and execute corporate
events, meetings, and conferences.
- Manage event logistics, including venue selection, catering,
audiovisual setup, and transportation.
- Coordinate with external vendors and suppliers to ensure all
arrangements meet quality standards.
- Oversee event timelines and troubleshoot any issues that may
arise during the event.
Facilities Management:
- Maintain the appearance and functionality of reception areas,
meeting rooms, and common areas.
- Monitor and manage office supplies inventory, replenishing as
needed to support daily operations.
- Address facility-related requests and coordinate with relevant
departments or service providers for resolution.
Hospitality Standards Compliance:
- Uphold high standards of hospitality and professionalism in all
interactions with guests and colleagues.
- Implement and enforce company policies and procedures related to
hospitality services.
- Conduct regular assessments to identify areas for improvement
and implement corrective actions as needed.
Communication and Relationship Building:
- Cultivate positive relationships with clients, partners, and
vendors through attentive service and effective communication.
- Collaborate with internal stakeholders to understand their
hospitality needs and preferences.
- Serve as a liaison between various departments to ensure
seamless coordination of hospitality services.
Qualifications:
- 5+ years of proven experience in a hospitality or office services
role in a corporate environment.
- Bachelor\'s degree in Hospitality Management, Business
Administration, or related field preferred but not required
- Strong interpersonal skills with the ability to interact
professionally with individuals at all levels.
- Excellent communication and organizational abilities, with keen
attention to detail.
- Proficiency in Microsoft Office Suite and hospitality management
software is desirable.
- Flexibility to work non-traditional hours as needed, including
evenings and weekends during events or peak periods.
Attributes:
- Impeccable professionalism and a customer-centric approach to
service delivery.
- Resourcefulness and adaptability in managing diverse tasks and
responsibilities.
- Exceptional problem-solving skills with a proactive attitude towards
addressing challenges.
- Strong teamwork ethic and the ability to collaborate effectively
with cross-functional teams.
- Commitment to upholding the company\'s values and fostering a
positive work environment
Beacon Hill is an Equal Opportunity Employer that values the strength
diversity brings to the workplace. Individuals with Disabilities and
Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form,
please click here or copy and paste the following link into an open
window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your
opportunity for employment, or the terms or conditions of your
employment. This form will be used for reporting purposes only and will
be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career
placement and flexible staffing, we deliver coordinated staffing
solutions with unparalleled service, a commitment to project completion
and success and a passion for innovation, creativity and continuous
improvement.
Our niche brands offer a complete suite of staffing services to emerging
growth companies and the Fortune 500 across market sectors, career
specialties/disciplines and industries. Over time, office locations,
specialty practice areas and service offerings will be added to address
ever changing constituent needs.
Learn mor