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Job Summary:
Are you an experienced IT professional with a passion for supporting and managing IT operations? We are looking for a dynamic and enthusiastic IT Support Specialist to join our team! If you have a proven track record in IT operations and team management, and are proficient in administering and troubleshooting Windows OS, Active Directory, and cloud-based services, this is the perfect opportunity for you.
Key Responsibilities:
Technical Support: Provide top-notch technical support and troubleshooting for hardware and software issues, ensuring quick resolution to minimize downtime.
Administration: Administer and manage Windows OS, Active Directory, and cloud-based services to ensure smooth and efficient operations.
Configuration: Configure and manage Active Directory, Group Policy, and network configurations to optimize performance and security.
Virtualization: Utilize virtualization technologies (e.g., VMware, Hyper-V) to enhance system capabilities and efficiency.
Automation: Leverage scripting languages (e.g., PowerShell, Bash) for automation to streamline processes and improve productivity.
Remote Support: Provide remote desktop support using tools like TeamViewer and Remote Desktop to assist end-users effectively.
ITIL Processes: Implement ITIL processes and best practices to ensure consistent and reliable IT service delivery.
Endpoint Management: Manage endpoint solutions (e.g., SCCM, Intune) to maintain and secure devices across the organization.
Cloud Services: Utilize cloud services (e.g., Office 365, Azure) to support and enhance IT infrastructure.
Mobile Device Management: Implement and manage mobile device management (MDM) solutions to ensure secure and efficient mobile operations.
Documentation: Document processes, train team members, and ensure smooth operations through clear and comprehensive documentation.
Collaboration: Work collaboratively with the IT leadership team and other departments to ensure business continuity and maintain system uptime.
Coordination: Coordinate with other departments and stakeholders as needed to support IT initiatives and projects.
Qualifications:
Minimum of 5 years of experience in IT operations, with a proven track record of managing a team.
Proficient in administering and troubleshooting Windows OS, Active Directory, and cloud-based services.
Strong analytical and problem-solving skills to quickly identify and resolve issues.
Excellent verbal and written communication skills to effectively communicate across all staff/management levels.
Familiarity with IT service management tools and ticketing systems.
Willingness to work collaboratively with the IT leadership team and other departments.
Additional Skills & Qualifications:
Experience with vendor management and contract negotiations.
Familiarity with data protection regulations and compliance standards.
Experience with scripting software solutions.
Join our team and be part of an exciting and dynamic environment where your skills and expertise will make a significant impact. Apply now and take the next step in your IT career!
Pay and Benefits
The pay range for this position is $25.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Chicago,IL.
Application Deadline
This position is anticipated to close on Apr 9, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.