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https://illinoisjoblink.illinois.gov/jobs/11839841 Department
BSD SUR - OHNS: Thirty Million Words
About the Department
The TMW Center for Early Learning + Public Health at the University of
Chicago develops, tests, and implements evidence-based interventions
designed to promote very young children\'s cognitive and
social-emotional development, with a priority placed on that of children
living in poverty. TMW Center interventions are designed to be overlaid
onto existing health, education, and social service systems working at
scale in a given community in order to meet families where they already
are. The TMW Center has a robust research and development strategy that
includes further development and testing of TMW interventions;
harnessing technology to support behavior change, intervention
engagement, and analysis; and furthering strategies to engage parents in
the TMW Center\'s interventions across the health, early learning, and
social service sectors.
Job Summary
The Product and Manufacturing Lead will oversee the overall delivery of
the TMW Center\'s wearable research device. This individual will ensure
that all internal and external stakeholders are working effectively to
meet ambitious goals.
Responsibilities
In collaboration with TMW Center Leadership, supports the development
of, and executes the strategy and roadmap for wearable device user
experiences.
Manages the product/project managers for other segments of wearable
device development (e.g., back-end development, wearable algorithm,
etc.).
Oversees wearable device supply chain and manufacturing streams to
ensure timely product delivery and progress to goals.
Helps lead development of wearable device use case scaling and customer
service models.
Leads the end-to-end product development process, ensuring delivery of
high-quality end user apps for parents, educators, administrators and
program managers.
Supports new use case creation by working with internal and external
stakeholders to define new requirements and enable required
capabilities.
Understands and interprets stakeholder feedback, analyzes user behavior
and prioritizes features based on customer needs and organizational
objectives.
Collaborates with TMW operations on inventory and supplier management to
ensure availability and efficient assembly, testing, and use of wearable
device across phases of product life cycle; Regularly convenes hardware
and manufacturing experts to ensure progress to goals.
Supports safety certification process and quality assurance to ensure
testing and certification requirements are met.
Manages the product backlog, prioritizes features, and makes data-driven
decisions to optimize resource allocation and ensures predictable and
timely releases.
Drives cross-functional collaboration across hardware engineering, data
science, software developers, and user experience to ensure initiatives
are prioritized against TMW and wearable device leadership objectives
and communicates key developments to stakeholders in timely manner.
Facilitates roundtable discussions and regular reports with leadership
to ensure work streams, timelines, and roadmaps are aligned to achieve
product and project goals.
Drives collaboration and alignment across other cross-function teams.
Assesses scope and timelines, prepares project plans, identifies and
resolves risks and mitigations to continuously prioritize execution
against wearable device product objectives.
Oversees and manages project/product managers responsible for various
elements of product development to ensure overall project timeliness,
managing tradeoffs and stakeholder awareness.
Trains and coaches individual product managers, as needed, in building
systems and processes for efficient operations and provide ongoing
feedb ck to improve project management skills and risk-trade-off
decision making.
Develops and implements processes and systems for on-the-ground wearable
device customer service and tech support, including processes and
systems for on-the-ground support in Connecticut.
Develops and refines processes to successfully shape and position
wearable device for scaling and measurement in early education settings,
ensuring that the wearable device interface integrates on-the-ground
feedback and fidelity of implementation learnings.
In collaboration with Leadership and others, helps develop strategy for
scaling.
Regular visits to Chicago and Connecticut to meet with teams, gather
information and ensure fidelity of implementation.
Works independently to develop detailed work plans, schedules, project
estimates, resource plans, and status reports. Assembles and leads a
project team, assigns individual responsibilities, identifies
appropriate resources needed, and develops schedules to ensure timely
completion of projects.
Tracks progress, conducts analysis, as well as prepares for and
facilitates project meetings. Ensures adherence to quality standards