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Description

Description - External

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities

We are seeking an experienced Product Owner to lead the development and management of multiple projects related to aircraft cyber operations and digital maintenance applications in commercial aviation. In this role, you will serve as the bridge between stakeholders, engineering teams, and end-users to deliver secure, compliant, and cutting-edge solutions that enhance both cybersecurity and maintenance efficiency for aviation platforms.

Key Responsibilities

• Own the product vision, roadmap, and backlog for a portfolio of aircraft cyber operations and digital maintenance applications

• Translate complex aviation cybersecurity and maintenance requirements into actionable user stories and acceptance criteria

• Prioritize features and capabilities based on strategic value, security considerations, technical dependencies, and maintenance operational needs

• Collaborate with cross-functional teams including aviation SMEs, cybersecurity specialists, maintenance technicians, software engineers, and quality assurance

• Lead sprint planning, reviews, and retrospectives, ensuring alignment with program objectives

• Manage stakeholder expectations and communicate project status, risks, and decisions effectively

• Conduct market research to identify emerging trends, technologies, and competitive solutions in aircraft cyber operations and digital maintenan

• Ensure compliance with relevant aviation regulations, cybersecurity frameworks, and industry standards for commercial aircraft

• Balance technical debt management with feature development to maintain system integrity

• Validate that delivered solutions meet operational requirements through appropriate testing regimes

• Coordinate with maintenance operations teams to ensure digital solutions improve aircraft availability, reliability, and maintenance efficienc

Skills & Attributes

• Strategic thinking with ability to balance short-term deliverables with long-term vision

• Exceptional problem-solving skills in complex technical environments

• Strong leadership presence to drive consensus among diverse stakeholders

• Detail-oriented with excellent organizational abilities

• Self-motivated with ability to work independently and as part of a team

• Adaptable to changing priorities in a dynamic environment

• Passion for aviation, cybersecurity, and maintenance innovation

Working Environment

• May require occasional travel to airlines, MRO facilities, customer sites, test facilities, or partner locations

• Collaborative team environment with matrix reporting structure

• Fast-paced development cycles with emphasis on security, quality, and operational efficiency

• Focus on commercial aviation standards and compliance require

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree in Computer Science, Engineering, or relevant filed is required

• 4-5 years digital experience required

• 2-3 Agile/Scrum experience preferred

• 2-3 years in business analyst role preferred

• Demonstrate exceptional knowledge of:

• SDLC processes, inputs/outputs, standards

• Agile & Scrum Knowledge

• Business/System requirements

• DevOps Process

• Airline Operations

• High-level understanding of Cloud Computing

• Strong oral and written communication skills

• Strong project organizations skill, including prioritization, planning and organization required

• Able to Work with distributed teams (on shore and off) required

• Ability to understand, communicate and engage effectively with multiple stakeholders and interactions

• Strong problem-solving, listening, written and verbal communication, and decision-making skills

• Ability to prioritize and manage time effectively

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Certifications are plus

• Prior Experience in Airport Operations and an understanding of how United Operations work

• Deep knowledge TFS/Client or related tools

The base pay range for this role is $109,820.00 to $149,600.00.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.