This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11857515
SUMMARY: This position is responsible for providing general support
to and oversight of clients; enforcing program procedures; ensuring
living areas are maintained.
Positions Available:
Residential Monitor Family Program
5 days/week 3:00pm to 11:00pm
Residential Monitor Single Men Program
Tuesday, Wednesday & Thursday 3:00pm to 11:00pm
Friday & Saturday 11:00pm to 7:30am
DUTIES AND RESPONSIBILITIES:
- Monitors all assigned program clients and provide general support.
- Alerts relevant Case Managers and Program Supervisors about clients
who are struggling or in distress.
- Responds to client personal and interpersonal issues in a
professional manner uses approved de-escalation techniques.
- Assists new clients with move-in and program onboarding.
- Maintains log of residents entry and exit from the facility.
- Conducts floor walk-throughs at designated intervals.
- Conducts room checks to monitor client well-being and ensure clients
are following program protocols.
- Distributes client medication; monitors client self-medication; and
maintains medication log.
- Completes daily shift reports and other documentation, as required.
- Monitors clients during mealtimes to ensure assigned dining
schedules are observed.
- Escorts clients throughout the facility, as required.
- Administers scheduled and random drug screening, as required.
- Maintains client confidentiality according to HIPAA and organization
requirements.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- Associate\'s Degree (AA) or equivalent from a two-year college or
technical school, or six months to one year related experience
and/or training, or equivalent combination of education and
experience.
- Computer skills required:; Word Processing Software (Word);
Electronic Mail Software (Outlook); Presentation software
(PowerPoint); and Publisher software.
- Other skills required:
- One or more years of experience in social services, healthcare,
security, or related field preferred.
- Knowledge of general principles and approaches for providing
services to clients experiencing housing insecurity, substance
addiction, interpersonal trauma, and criminal justice
involvement.
- Maintain professional composure in emotional and complex
situations.
- Maintain organized workspace and documentation.
- Communicate information and ideas in writing in a clear and
concise manner.
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- - Ability to perform work duties with limited supervision.
