This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11826156 Department
DSS Police: Security Systems
About the Department
The Campus Safety Division of the Department of Safety and Security is
responsible for the following areas: Security and Law Enforcement
Systems, Security Services and security for the University of Chicago
Charter School campuses and the University of Chicago Laboratory
Schools. The Campus Safety Division also oversees the University Safety
Ambassador Program.
Job Summary
The Security Systems Coordinator works within a team-based environment
and provides installation, support, and service for security systems and
technology, including access control systems, video management systems,
and alarms. This is accomplished through collaboration with campus
partners, vendors, and other University community members to provide
progressive, coordinated physical security, electronic security, and
other safety services.
Responsibilities
- Assists in the programming and installation of endpoint devices,
including cameras and access control components.
- Works with the programming of user groups and schedules within the
security technology applications.
- Works with the manager of security systems in maintaining the
operational performance management of electronic security systems.
Ensures quality assurance and customer satisfaction (internal and
external) and provides best-in-class security, IT, and systems
support in accordance with the operational mission of the
Department.
- Ensures clients and end-users are provided professional, courteous,
and timely support and service.
- Develops a strong working knowledge of clients\' and users\' areas
of responsibility.
- Collaborates with internal and campus partners to provide guidance
and oversight on security technology matters.
- Ensures that security technology projects and hardware deployments
conform to documented design standards and security technology
policies and procedures.
- Prepares and presents regular status updates related to projects,
service and maintenance, and other initiatives.
- Provides end-user security systems and application training to
campus partners.
- Works with system vendors\' technical support to troubleshoot and
resolve problems or address system improvements in support of the
systems in use by the department.
- Provide on-call technical support for security and law enforcement
systems.
- Reviews project proposals and quotes to ensure technical and
departmental requirements are met. Ensures that projects meet
clients\' and users\' needs and expectations of quality and
functionality.
- Maintains productive working relationships with the divisions of the
Department of Safety and Security and other essential campus
partners including IT Services and Facilities Services.
- Works with management to ensure that the DSS information technology
infrastructure is being maintained and is utilized in compliance
with all University of Chicago standards.
- Supports University of Chicago Information Technology standards and
security policies.
- Ensures integrity by implementing appropriate routine software and
hardware solutions. Conducts routine hardware and software audits of
workstations, backing up all information.
- Maintains all supporting documentation for operating systems,
hardware, and software configuration. Monitors primary responses for
information technology-related security incidents and violations.
Keeps current with new security and network monitoring technologies,
applicable laws, and regulations.
- Performs or assists in troubleshooting and detecting unusual
production problems. Performs recover procedures, schedules
back-ups, and monitors batch processes.
- Administers and maintains security of operating systems.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the
equivalent experience in related field (not typically required to have a
four-year degree).
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Work Experience:
Minimum requirements include knowledge and skills developed through 5-7
years of work experience in a related job discipline.
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Certifications:
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Preferred Qualifications
Education:
Experience:
- Working knowledge supporting security and/or law enforcement
technology.
- Background working in a campus public safety environment.
Certifications:
- Valid driver\'s license that grants reciprocity in the State of
Illinois or is eligible to obtain one and do so within 60 days of
appointment.
- Pass a background investigation with no prior criminal convictions
that would prohibit the individual from working within a law
enforcement environment.
Preferred Competencies