This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12647074 Schedule: Full
Time
Job Type: Hybrid
Salary Type: Salary
Req #: 856
About the Role
Uber Freight\'s Financial Operations team is seeking an experienced
Business Process Analyst to oversee the end-to-end collections
processes, with a focus on driving efficiency and improving metrics to
accelerate cash flow. This leadership role will be pivotal in enhancing
collections workflows, optimizing key platforms like Billtrust and
Oracle, and managing an offshore BPO team to ensure effective and timely
collections. The ideal candidate will have a strong background in
accounts receivable, collections process management, and continuous
improvement. You will be responsible for managing day-to-day operations,
coaching teams, and identifying opportunities to streamline operations,
reduce manual tasks, and get payments from customers faster.
In this role, you\'ll also play a key part in improving customer
communications, training staff, and using data-driven insights to
improve collections performance. You\'ll partner with cross-functional
teams to enhance operational effectiveness, improve dispute resolution
processes, and achieve key financial KPIs.
What the Candidate Will Do
- Indirectly managing approximately 5 BPO agents across Manila and
India, serving as their coach and point of escalation
- Setting clear OKRs for the teams and ensuring expectations are met
- Providing regular updates to the manager and leadership on the
status and progress of accounts
- Identifying and addressing roadblocks, finding solutions to overcome
challenges
- Continuously seeking ways to evolve the role, whether by expanding
the book of business or taking on additional scope as new
opportunities arise
Basic Qualifications
- Bachelor\'s degree or equivalent work experience
- 4+ years of professional work experience
- Ability to analyze and leverage data
- Proficiency in excel
- Process improvement skills
- Excellent communication skills
Preferred Qualifications
- Prior experience in collections
- Advanced excel experience
- Familiarity with Billtrust and Oracle
- Coaching or management experience
- Ability to multi-task
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are
eligible for benefits like a company sponsored health plan, dental and
vision benefits, 401k match, financial and mental wellness benefits,
parental leave, short- and long-term disability coverage, life insurance
and more. US based employees may also be eligible for a performance or
sales incentive bonus program, participation in Uber Freight equity
awards, and other types of compensation depending upon the role.
The salary range for this role is \$65,500 - \$79,850 a year.
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering
intelligent logistics. With a suite of end-to-end logistics
applications, managed services and an expansive carrier network, Uber
Freight advances supply chains and moves the world\'s goods. Today, the
company manages nearly \$20B of freight and one of the largest networks
of carriers. It is backed by best-in-class investors and provides
services for 1 in 3 Fortune 500 companies, including Del Monte Foods,
Nestle, Anheuser-Busch InBev, and more. For more, visit
www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates.
We collect and process personal data in accordance with applicable data
protection laws. For detailed information on how we handle candidate
data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirma ive Action
employer. All qualified applicants will receive consideration for
employment without regards to sex, gender identity, sexual orientation,
race, color, religion, national origin, disability, protected Veteran
status, age, or any other characteristic protected by law. We also
consider qualified applicants regardless of criminal histories,
consistent with legal requirements.