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Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Key Responsibilities:
We're seeking a dynamic Senior Technical Lead for UI Development, ready to pioneer and shape our new focus on user interfaces. This role is the linchpin in designing and building interfaces that will allow our Ancillary Team to seamlessly interact with our backend systems. Working closely with user groups in Chicago and participating in UX activities, you will spearhead a technical team to turn our vision into reality. Your task will involve deciphering the existing assortment of UIs, collaborating with UX professionals to modernize, consolidate, and enhance them for our users. You'll also discern the optimal tech stack for these web apps, considering UX visions, user needs, and company constraints. As a cornerstone team member, your hands-on building skills will be as crucial as your ability to identify, hire, and mentor new talent, ensuring consistent, high-quality work across the team.
Ownership of Future State: Quickly assume ownership of the future state, assessing the viability of existing UIs and determining if replacement is necessary. This involves understanding the current state, technical implementations, and learning from the existing team.
User Relationship and Tool Support: Forge a trusting working relationship with the Ancillary Pricing team members who will be using this tool regularly. This relationship will evolve from initially building the tool to ongoing support, addressing updates, resolving issues, and becoming the team's go-to person for ideas or assistance.
Team Collaboration and Knowledge Transfer: Work closely with the existing team to gain insights into technical nuances and past experiences that can be applied to the new solution. Cultivate a positive environment for learning and collaboration.
Infrastructure Deployment and Collaboration with Platform Ops to understand how to deploy their own infrastructure using AWS CDK. Identify new patterns needed for the primarily backend API technology, working closely with Platform Ops to create these patterns.
Assessment and Modernization of UIs: Collaborate with UX professionals to evaluate, modernize, consolidate, and improve existing UIs, ensuring they meet user needs and company expectations.
People Leadership and Team Building: Carry out people leadership responsibilities, including interviewing and selecting team members, cultivating a positive culture, maintaining high quality standards, and fostering a reputation for a strong say/do ratio.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's Degree in Retail, Pricing, Revenue Management, Software Engineering, Computer Science or related field
4+ years of React experience
2+ years of lead or senior level frontend software engineering
UI Development Proficiency
Technical Leadership Abilities
User-Centric Approach
Problem-Solving and Decision-Making Abilities
What will help you propel from the pack (Preferred Qualifications):
2+ years working with legacy web apps, refactoring or rewriting
UX Design Experience
Infrastructure Deployment Expertise
Ancillary Pricing Knowledge
Multi-functional Team Experience
Experience with C# / .NET
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT