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https://illinoisjoblink.illinois.gov/jobs/11878161
Overview\
We are PepsiCo
PepsiCo is one of the world\'s leading food and beverage companies with
more than \$79 Billion in Net Revenue and a global portfolio of diverse
and beloved brands. We have a complementary food and beverage portfolio
that includes 22 brands that each generate more than \$1 Billion in
annual retail sales. PepsiCo\'s products are sold in more than 200
countries and territories around the world. PepsiCo\'s strength is its
people. We are over 250,000 game changers, mountain movers and history
makers, located around the world, and united by a shared set of values
and goals.
We believe that acting ethically and responsibly is not only the right
thing to do, but also the right thing to do for our business. At
PepsiCo, we aim to deliver top-tier financial performance over the long
term by integrating sustainability into our business strategy, leaving a
positive imprint on society and the environment. We call this Winning
with Purpose. For more information on PepsiCo and the opportunities it
holds, visit www.pepsico.com.
Digital Products and Services at PepsiCo
The Digital Evolution is critical to driving PepsiCos ambitions around
being FASTER, STRONGER, and BETTER. The Digital Products & Services team
designs, builds, and stands up digital solutions across the value chain,
that are embedded into business processes to optimize efficiency, reduce
costs, and maintain high ROI. Guided by PEPSICOs global priorities, the
Digital Products & Services team create user-centric digital products
that can be scaled globally by leveraging the leading technologies,
advanced analytics algorithms and latest user research.
Job Description
Your role will be to be part of growing team based in Purchase, to
create and support global digital developments for PepsiCo. These
developments will be around topics like Integrated Business Planning,
Revenue management, supply chain, manufacturing, logistics.
You will be part of a collaborative interdisciplinary team around data &
Service Design, where you will be our system thinker, turning inputs
into actionable strategies and designs. You will work closely with
designers, process owners, product owners and final business users.
You will be an internal ambassador of the teams culture around Product &
Service Design. You will provide stewardship to colleagues in the areas
that you are a specialist or you are specializing.
Responsibilities\
* You will participate in the entire design process of our digital
products & services from initial research, ideation, conceptualization
and design, to testing and validation\
* You will plan and conduct Primary and Secondary Research. You will
synthesize research and build insights, reframe problems, and provide
recommendations that enable our teams to generate and iterate on new
solutions\
* You will apply Human-Centered Design and Service Design Thinking
approaches to guide the discovery and production of low-fidelity and
high-fidelity deliverables.\
* You will plan and co-facilitate workshops internally and externally.
Manage approaches that identify and solve complex problems.\
* You will create project deliverables: such as low and hi fidelity UI
prototypes, design using a Design System, discussion guides for
research, insights reports and presentations among other materials
relevant to the client challenge.\
* Coordinate work activities with your digital team, Business teams,
other IT services and as required.\
* Communicate with business stakeholders in the process of Service
Design, training and knowledge transfer.\
* Influence product teams through data-based recommendations.
Qualifications\
* 7+ years of experience designing digital products & services as part
of a multidisciplinary team.\
* Deep unde standing of the Service Design and UX Design disciplines.
Proven experience and knowledge on implementation and facilitation of
the overall design process, using a variety of methodologies like:
Process Mapping, User Journey Mapping, User Story Mapping, Wireframing,
UI prototyping, User Testing, etc.\
* Experience with industry standard design and research tools (Adobe
CC, Sketch, Figma, InVision, User testing etc)\
* Experience in designing, building and managing a Design System across
our eco-system of products and services\
* Strong communications and organizational skills with the ability to
deal with ambiguity while juggling multiple priorities\
* Experience with Agile and SAFe methodology for team work and
analytics product creation. Fluent in Azure DevOps, Jira, Confluence.\
* Experience with creating a project vision, execution, and overall
quality.\
* Experience with planning and conducting user research and user
testing sessions including moderator guides to generate artifacts from
synthesis.\
* Experience advocating a User Centric Design approach that help in
understanding the needs, pain point and desires of our users\
* Experience in designing responsive digital products, with a strong
focus on mobile, both native and hybrid\
* Experience with workshop planni