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About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicles and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ
What we offer:
$22.74 /hour
Medical/Dental/Vision health benefits - Kaiser Permanente and SIMNSA*
401(K) retirement plans*
Paid time off and holidays*
Life Insurance paid byemployer.
Ride the MTS Bus Routes & Trolley for free, for Employee, spouse and dependent (Youths ages 6-18)
Ability to advance your career.
Responsibilities:
Monitors radio channels and responds to Operator needs
Monitors system operations including time schedules, route problems, passenger transfers and other system related issues
Monitors operator performance and policy adherence; occasionally transports passengers; researches route deviations and determines detours as necessary
Consults and coordinates with fellow supervisors, radio/dispatch, Operators, customers and any other necessary party regarding route and/or schedule variance
Performs investigations of customer comments and complaints with Operators involved in incidents which may include observing the complaint scene, the coach and other relevant factors
Assists customers with routing problems, operational disruptions, or any other assistance as necessary to provide safe and courteous operation of Metropolitan Transit System
Responds to the scene of system accidents/incidents when needed; investigates system related accident/incident using various tools such as interviews with the operators, passengers and witnesses, taking photographs and communicating with authorities as needed
Performs minor cleanup on coaches while in services and removes disruptive passengers to protect the safety of the operator and passengers
Completes accident/incident reports
Essential Knowledge and Skills:
A minimum of 6 (six) months supervisory or lead role experience required. Transportation experience preferred
High School Diploma or General Education Diploma (GED) required
Must be able to obtain and maintain a California Commercial Driver’s License (CDL), Class B with Passenger Endorsement
Must be physically and technically able to perform minor maintenance on coaches
Must have the ability to obtain knowledge of San Diego County and vicinity.
Must be computer literate on word processing for report writing
Must have the ability to communicate well, both orally and in writing, especially in difficult and possible hostile situations
Must be able to pass a pre-employment physical examination including a drug test
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations, as sanctioned by the Department of Transportation, may be made to enable individuals with disabilities to perform the essential functions.
90% of work is accomplished outdoors
Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as walking, standing, and handling materials.
Ability to work in a fast-paced, deadline-oriented field environment.
Ability to work independently with minimal supervision.
Ability to stand and sit for long periods of time, to kneel/bend, and to move throughout the workday,
Strong sensory skills, such as good hearing, dexterity, and good eyesight.
Ability to speak clearly.
Ability to lift and/or carry 50 lbs.
Must be able to operate both Commercial and Non-Commercial vehicles
Experience preferred:
Relevant experience in the transit industry, with dispatch office, two-way radio and/or Road Supervisor experience is preferred.
Relevant computer-based data analysis and entry, supervision of others within in a collective bargaining environment
Must have a good Customer Service record- Internal
Must have less than 2 UAs- Internal
Must have an excellent safety record (no more than 1 accident)- Internal
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Operations Management & Supervisory
Req ID: 2268
Pay Group: 6FM
Cost Center: 327
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.