At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Key Responsibilities:
Reduce engine downtime by utilizing Quickserve and improve the QS KPIs (Shop Efficiency Improvement, Productivity)
Increase the NPS (Customer satisfaction) by Legendary service QS process
Performs Job Safety Assessment, troubleshooting and repair planning.
Record all the necessary information accurately whilst service in progress (Timesheet, Service report, Warranty claim, inspection report etc).
Performs required repairs following proper repair procedure.
Engine Field Service for Warranty, Sales support and Retail Chargeable Service
Engine troubleshooting repair and rebuild
Repair Parts handing – Return
Engine Test / Painting / Delivery to customer
Observe the safety standards when working with equipment and tools
Qualifications
Education, Licenses, Certifications:
Experience:
Strong service quality by Policy & Procedure (Facility, Tools, Work Process).
Expert users of Mechanical and Electronic Diagnostic Tools and Information for engine.
Responsibilities
Competencies:
Experience utilizing QuickServe.
Thorough knowledge of JSA Checklist / Safety training.
Tooling Usage & Basic hands-on Skill
Qualification training for required engine model
Basic Electric Knowledge (BETT/INSITE Qualification)
Cummins Warranty Policy and Process Training
Experience with Failure analysis.
Strong Communication Skill.
Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Technician
ReqID 2404859
Relocation Package Yes