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Description This Customer Service Representative position via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. This Cincinnati, Ohio Customer Service Representative position could be for you, if you're available for a short-term contract / contract opportunity.
Key responsibilities
Organize and route incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Receive and send written business correspondence Requirements - Ability to use multiple computer systems, applications, and utilize search tools to find information
A consistently positive approach to your work that is rooted in a businesslike professionalism
Strong customer service and office administrative skills
Strong problem-solving skills
Demonstrated experience performing extensive research to resolve complex customer inquiries
Registration Process experience preferred
Comprehensive knowledge of Assist Customers
Strong proficiency in Excel and other Microsoft Program skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Ability to effectively interact, verbally and in writing
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .