Shire Veteran Jobs

Facility Manager, DOT Shuttle Operations Requisition ID 2024-45590 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-OH-CLEVELAND Location Name 06783 - (R) HEC SHUTTLE Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 10008 MOUNT SINAI DR Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City CLEVELAND Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province OH Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 44106-4121 JobLocation_Header CLEVELAND OH United States Position Type (Portal Searching) Full-Time Category (Portal Searching) Transportation/Shuttle Operations Management Overview SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter. Job Function - Responsible for running the day-to-day activities of a DOT-regulated shuttle operation including, but not limited to, the supervision of employees, maintaining client relations, and ensuring that company standards are being upheld. Other duties include general accounting, general HR functions (hiring, terminating, and training) and claims review. Responsibilities Oversee customer relations to ensure that complaints, disagreements or misunderstandings about the shuttle bus operation or service are resolved diplomatically. Oversee daily shuttle bus operation. Supervise the quality of work for all employees to ensure that all work tasks and assignments are performed efficiently, effectively, and as required. Ensure that proper shuttle operations, security, cash control and customer service procedures are being followed by all employees. Handle all personnel issues and paperwork for hiring, termination and training of support staff. Supervise shuttle operations in order to ensure that incoming customers are served efficiently and properly. Monitor maintenance of the operation to ensure that it is clean and maintained according to company policies and procedures. Handle general accounting duties such as accounts payable, payroll, petty cash, and budgeting. Monitor and review all damage claims in order to assign responsibility for damages. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims. Qualifications Qualified candidates must possess excellent verbal and written communication skills. 5+ years of progressive supervisory or management experience in a transportation environment preferred. Qualified candidates should be proficient with Microsoft Word and Excel. License Requirement: Per DOT Regulations, you will be required to have and maintain a valid CDL Class A, B or C Driver's License depending on the location's hiring needs, with Passenger Endorsement if you will be responsible for operating shuttle buses with a passenger capacity of 15 passengers or more. DOT Medical Card: A Medical