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Cleveland Clinic Security Officer in Cleveland, Ohio

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As a Security Officer, you will play an essential role in this mission and be a part of our growing organization. You will be responsible for protecting patients, visitors, caregivers, and hospital property by conducting regular patrols and enforcing facility policies.

The ideal future caregiver is someone who:

  • Easily adapts to changing or stressful situations.

  • Is calm and level-headed.

  • Has excellent interpersonal skills.

  • Communicates in a courteous and direct manner.

As part of our valued hospital security team, you will also have the chance to develop your career within Cleveland Clinic. As you gain experience, you may explore roles in Supervision, Management, Emergency Management.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

This posting is for a second shift and third shift Unarmed Security Officer at our new Mentor location. With these hours you can be eligible for the Cleveland Clinic $1.75 shift differential, in addition to the hourly rate of pay!

Job Responsibilities:

  • Protects patients, visitors and employees by providing escorts, patrolling grounds, and eliminating safety hazards.

  • Deters vandalism, theft and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks.

  • Conducts searches of belongings as required.

  • Proficient use of magnetometer and wanding equipment.

  • Enforces Cleveland Clinic facility policies e.g. parking regulations, visitation policies, drug enforcement, smoking policy.

  • Monitors facility activity on closed circuit television to be alerted to any escalating situations that may require security involvement.

  • Intervenes in patient, visitor and/or staff confrontations as appropriate.

  • Completes appropriate documentation of various incidents.

  • Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans.

  • Follows health system and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.

  • Completes mandatory education and training in order to maintain organization and department-specific competencies and requirements to include de-escalation training provided by department within the first 6 months of hire and as required thereafter.

  • Work shifts and schedules may vary and are dependent on meeting the needs of the Institute/Division/Hospital

  • Other duties as assigned.

Education:

  • High School diploma or GED is required

Certifications:

  • Must possess a valid Ohio driver's license (VDL) and maintain eligibility of insurability to operate the organizations' vehicles.

  • OPOTC (Ohio Peace Officer Training Commission) approved Private Security Academy preferred.

Competencies (Complexity of Work):

  • Strong interpersonal skills.

  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

  • Ability to communicate in a courteous and direct manner.

Work Experience:

  • Minimum of one year previous experience in the field of criminal justice; private, public or military security (or similar in a related field) is preferred.

Physical Requirements:

  • Requires extensive walking, standing, sitting, talking, listening, and documenting when directing or investigating concerns/incidents.

  • Typical physical demands require full body motion, physical strength, and stamina to intervene during response to crisis interventions and medical emergencies.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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