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Admission Coordinator
Position Type: Full Time
Department: Admission Office
Summary Description:
About Us: Colorado College is a nationally recognized, residential liberal arts college with 2,300 students from around the world. Employees set the stage for student success by bringing their diverse experience and knowledge to the table. The college actively promotes a dynamic and inclusive environment in which students and employees of diverse backgrounds, cultures, and perspectives can learn and work.
Summary Description: The Admission Coordinator role is a full-time position on our Admission operations team that engages with campus visitors, provides customer service, coordinates record and application handling, participates on program and project teams, and participates in admission application review.
What We Offer:
Medical, Dental, and Vision Insurance Paid vacation and sick time - accrual of 0.085 vacation hours for each hour worked and 0.0462 hours of sick time for each hour worked Paid seasonal breaks and holidays 403(b) retirement plans where employees contribute 5% of pay and CC contributes 10% Tuition benefits for employee and eligible dependents Public Service Loan Forgiveness (PSLF) Assistance Program Wellness benefits including free access to the sports center, swimming pool, arts and crafts, outdoor programs, and financial consultants
Anticipated Salary Range: $20.44 to $24.31 per hour
Responsibilities:
Provide customer service for prospective students, families, school counselors, and other constituents via email, phone, and in person. Review applications including analyzing academic performance data, reviewing for successful completion. Participate on one or more admission program/project teams. Train and supervise student employee shifts. Use customer relationship management (CRM) software to update, edit, analyze, and query records. Import, export, and manipulate data (Excel). Collect and process application materials into CRM.
Additional Responsibilities:
Required Qualifications:
High school diploma plus a minimum of three years of related experience in a customer service environment or in higher education administration; demonstrated competency in using web applications such as OneDrive and customer service databases; excellent customer service and interpersonal communication skills; ability to communicate effectively and develop positive relationships with people from different cultural backgrounds; good judgment and organizational skills; critical thinking and problem-solving skills. Must possess and maintain a valid driver's license and a driving record that is insurable by Colorado College's motor vehicle insurance carrier.
Preferred Qualifications:
Bachelor's degree, experience in offices of admission, financial aid or similar higher education administration; customer service management experience; intermediate-level experience with Technolutions Slate, Microsoft Excel, HTML basic, Adobe Acrobat, and customer relationship managemen
Applicants are welcome to apply even if you do not meet the preferred qualifications. We value diverse perspectives and encourage individuals with a genuine interest in the role to submit their applications.
To apply, visit https://apptrkr.com/5591420
Open Until Filled: Yes
or
Application Deadline (at 11:59 PM Mountain Time):
Colorado College is an equal opportunity employer committed to increasing the diversity of its community. We do not discriminate on the basis of race, color, national origin, gender, age, religion, gender identity or expression, disability, or sexual orientation in our educational programs and activities or our employment practices.
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