Job Title: Configuration Management Audit Engineer
Work Location: Colorado Springs, CO
Clearance: Active DoD Secret Clearance and TSA suitability
Education & Experience: Bachelor's degree with emphasis on QA,
Computer Science, Information Systems Management, Information Technology
or equivalent 5-10 years of experience in the Audit/QA field of work
and/or stu
Certification: ITIL v3 Foundation certification
Schedule: Monday-Friday, 7:30 am-4:30 pm
Travel: Occasional
Salary: Commensurate with experience
Job Listing Number: CO19044
LCAT: Configuration Management Audit Engineer, L3
Summary:
The CM Audit Engineer will be responsible for the development,
implementation and continuous improvement of the auditing function in support
of a dynamic, fast-paced mission critical environment.
Responsibilities:
Implement and maintain verification and audit methodologies and procedures to
ensure compliance with ITIL standards, MA guidelines and government
procedures. Develop and define software and hardware audits, providing
quality metrics and measurements. Perform configuration management audits to
ensure baseline compliance, identify issues, document results, and track
issues to resolution. Develop system and procedural enhancements to customer
acceptance and satisfaction. Support CM process by maintaining quality
records that capture results of audits and reviews. Perform relevant and
necessary training to ensure staff compliance with policies and procedures.
Track, resolve and escalate issues and problems. Perform process
assessments, evaluations, and reviews.
Minimum Qualifications:
Works with Asset Management and Configuration Management Team members to
ensure all audit requirements are delivered in an efficient, highly
productive manner
3-5 years of professional audit, risk management, quality assurance
experience within Information Technology
Ability to verify that configuration documentation is compliant with
applicable requirements.
Experience with CMDB discovery tools, SCCM, hardware/software audit
tools, working with Teams to improve efficiency and productivity
Experience with Linux operating systems and command line tools
Experience with configuration management tools similar to Chef, Puppet,
Ansible, Salt,
Familiarity with CI systems like Jenkins
Experience with version control tools like GIT and ClearCase
Familiar with work cycle management tools like RTC
Familiar with containerization platforms, such as Docker
Familiar with Urban Code Deploy and Urban Code Release
Experience auditing physical and virtual system configurations
Experience conducting audits of CM activities throughout project lifecycles to
verify compliance with established CM procedures and standards
Plans and/or facilitates internal/external configuration audits.
Experience verifying CIs and system performance and functionality being
compliant with specifications
Participate in program lifecycle events to ensure adherence to program
procedures and standards
Write process documentation (plans, procedures, reviews, and audit results)
Develop a high level of confidence in delivered software/systems through
adequate and appropriate audits and reviews, also monitoring and reporting
of action items
Facilitate Lessons Learned meetings, document results and participate in
continual improvement process via post deployment review and after action
review meetings
Perform assessments, audits, and reviews
Formally document findings from audits/reviews
Participate in data calls and documentation
Familiarity with CMMI and SDLC Lifecycle processes and standards
ITIL v3 Foundation certification
Preferred Qualifications:
A self-motivated, organized, team player with excellent oral and written
communication skills and exceptional attention to detail
Effectively document results of activities that improve quality, efficiency
and productivity
Highly effective at working indep ndently and with a team
Ability to work some shift work (as required)
Understanding of Complex Information Technology systems and support practices
Education/Certification Requirement:
Bachelor's degree with emphasis on QA, Computer Science, Information
Systems Management, Information Technology or equivalent 5-10 years of
experience in the Audit/QA field of work and/or study.
Clearance: