Patient Service Specialist
Job ID
289247
Location
US-CO-Colorado Springs
Experience (Years)
0
Category
Administrative - Administrative Services
Street Address
3470 Centennial Boulevard
Company
Select Physical Therapy
Position Type
Full Time
Overview
Patient Service Specialist
Colorado Springs, CO
Job Description
When patients enter our centers in Colorado Springs, we want them to have an
exceptional experience - starting at the front desk. That's where you come
in. As a patient service specialist, you'll manage both the patient side
and business side of our center. The front desk is your station to be a
patient advocate, communicate with individuals via email and phone, manage
patient payments and utilize multiple computer programs. Don't
underestimate the impact you can make on every patient's care experience,
even before they leave the waiting room.
Schedule:
Center Location: 3470 Centennial Blvd. #115, Colorado Springs, CO 80907
Type of Employment: Full Time
Hours: Weekdays
Starting at $17.00/hour - more based on experience
Responsibilities
Responsibilities
We are actively seeking candidates who are adaptable and flexible,
patient-centric, exceptional communicators, detail-oriented and team players.
In this role, typical responsibilities include the following:
Greet new and existing patients as they arrive, register new patients and
provide information about what to expect during their visit
Schedule patient appointments in person or over the phone
Regular communication with parties including, but not limited to: attorney
offices, insurance companies, translation companies, market operational
leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance
authorizations and verifications
Provide patients with pertinent information about their next appointment as
they check out
Respond to requests for information from patients, providers, and coworkers
Qualifications
Qualifications
Minimum Qualifications:
High School Diploma or GED required
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work
day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout
a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper
body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate
records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Applications are accepted on an ongoing basis.
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Select Medical is committed to having a workforce that reflects diversity at
all levels and is an equal opportunity employer. Qualified applicants are
considered for employment, and employees are treated during employment
without regard to race, color, religion, national origin,
citizenship, age, sex, sexual orientation, gender identity, marital
status, ancestry, physical or mental disability, veteran status, or
any other characteristic protected under applicable law.