Job Description
Pay: $21 per hour
A Security Supervisor is responsible assisting the Security Manager with
day-to-day operations of the security department, performing supervisory
duties, training of new security pack members, as well as protective and
enforcement functions in a courteous and restrained manner in coping with
emergencies, undesired conduct, disturbances and threats to life and
property. Maintain a safe and secure environment for guests, visitors, and
pack
Security Supervisor Duties:
Assist Security Manager with daily paperwork review and follow up. Examples
= DAR's, timecard review, incident reports from previous day.
Complete inspections of security equipment for operational status, report or
repair equipment not meeting operational standards.
Foot patrol of the interior and perimeter of the lodge to observe and identify
potential security and safety risks or undesirable conditions. Evaluate
situations and make logical decisions on how to proceed and direct work.
Maintain order in the lodge, dealing with the welfare of guests, assisting
with door lock problems, coordinate expedient response to emergency
conditions such as fire, fire or safety hazards and threats to life and/or
property in a calm, rational and persuasive manner. Handle undesired
conduct, violations of lodge policy and civil laws as warranted for the
security and safety of lodge guests, pack members, patrons and property.
Observe monitors for any unusual activity and in the case of suspicious
behavior report directly, via radio, to the manager on duty; report any
alarms similarly.
Complete daily reports and incident reports.
Administer CPR and First Aid as needed
Supervise shift operations and all investigations conducted on shift, follow
up on all investigations until complete
Promote a positive lodge guest experience
Perform all supportive functions of a Security Officer
Make recommendations and assist in decision making regarding staffing levels
and disciplinary action of department pack members
Maintain key issuance procedures using KeyWatcher System, Salto System,
and contractor sign out procedures.
Maintain the RedBeam System for company property issuance
Maintain the operation of the security department in the absence of the
Security Manager, this will include on call times when the Security Manager
is on vacation.
Perform other duties as assigned by the Security Manager
Qualifications:
Prior security, law enforcement, or military experience required; 3 or
more years' experience preferred
1 year in a continuous supervisory position or equivalent
1 years' experience in the hospitality or tourism related field
Computer experience and knowledge using programs such as outlook/outlook
365, MS office suite, and ability to learn payroll program, daily
activity / incident report programs.
Other:
Must be available to work any shift
Must be willing to work most weekends and some holidays
Security Officers must be a minimum of 18 years of age, 21 years of age to
be able to operate company owned or rented vehicles.
High School Diploma
Job Knowledge, Skill and Ability:
Thorough knowledge of the floor plans and layout of the building, function
rooms, and working knowledge of the City and surrounding area.
Ability to effectively deal with internal and external customers, some of
whom will require high levels of patience, tact and diplomacy to defuse
anger and collect accurate information.
Ability to listen effectively, speak, read and write English clearly to
ascertain and document important information.
Ability to stand, walk and/or sit and continuously perform essential job
functions for duration of shift.
Hearing and visual ability to observe and detect signs of emergency
situations.
Perform tasks requiring bending, stooping, kneeling, and walking
significant distances between and within buildings on the property.
Ability to follow written and or verbal instructions.
A ility to climb stairs.
Ability to perform duties within extreme temperature ranges.