Company Description
Ent Credit Union exists to improve the financial quality of life of the people
we serve. This mission drives us every day, but we are more than our
mission. We're also individuals using our unique abilities to make our
organization, and the communities we serve, better than they were
yesterday. We're a not-for-profit that puts people above profits and
actively invests in our community. Our rapidly growing team is expanding our
reach to serve more people throughout Colorado. To spread our mission far and
wide, we need people like you. If you're interested in a paycheck with a
purpose, apply with us today. Our people make the difference, and we truly
believe you are our greatest asset.
Job Description
The Wire Transfer Specialist is responsible for providing excellent service by
accurately and expediently analyzing, validating, and processing all
incoming and outgoing wire transfer requests. This position plays a pivotal
role in fraud detection and intervention, protecting member deposits and
credit union assets. This position is also responsible for training and
keeping the other back-up wire personnel abreast of new developments to the
wire transfer function, as well as, assisting other functions in
Electronic Banking Operations. This position will serve as a subject matter
expert and department liaison for policies, procedures, and government
regulations related to wire transfers. Furthermore, this position will
support other Payment Systems area such as ACH/Direct Deposits and
Electronic Support Services.
Essential Functions
Process outgoing member and credit union wire transfer requests in compliance
with regulatory requirements, security protocols, and department policies
and procedures, verifying the accuracy of all pertinent information,
analyzing wire for fraud mitigation, confirming the request data directly
with members, appropriately debiting member accounts and inputting
information properly into the Federal Reserve Fedline system.
Process outgoing international wire requests by complying with regulatory
requirements, security protocols, and department policies and
procedures, verifying the accuracy of all pertinent information, analyzing
wire for fraud mitigation, confirming the request data directly with
members, appropriately debiting member accounts and inputting information
properly into a third-party servicer's platform.
Process incoming wire transfer requests by complying with regulatory
requirements, security protocols, and department policies and
procedures, retrieving incoming wire information from Fedline, analyzing
wire for fraud mitigation, and post to member accounts.
Support other Wire Transfer Specialists and assist with the training of other
EBO personnel serving as the back-up for the Wire Transfer position.
Participate in Risk Management informational meetings to stay current on
regulations related to wires. Keep department personnel informed of new
developments related to the wire transfer function.
Assist other areas of Payment System as needed including but not limited to
ACH disputes, setting up or verifying EFT Records, member service in
regards to all ACH activity on member accounts, and processing incoming
mailed checks. Assist with administrative duties related to the wire transfer
unit to include procedures, processes, safekeeping, and management
consultations on unusual or suspicious transactions. Other related duties as
as
Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and
procedures, and regulations pertaining to the Bank Secrecy Act.
Qualifications
Minimum Formal Qualifications for this Position:
High School Diploma/G.E.D. or Equivalent
Associate's Degree in Accounting, Finance, or similar preferred
4+ years' banking / credit union member service experience to include:
1+ years' wire transfer experience in a banking / credit union environment.
Each year of relevant work ex erience may be exchanged for a year in a
relevant degree program or vice versa. For example, a requirement of a
bachelor's degree in accounting and 2+ years of account experience could
be substituted for a high school diploma and 6 years of relevant accounting
work experience or a master's degree in accounting and 0 years of work
experien
Technical or Specialized Knowledge/Skills:
Comprehensive understanding of Ent's Symitar system.
Solid knowledge of the Federal Reserve Fedline system and the wire transfer
processes.
Must have a thorough understanding of all regulations governing wire transfers
to include Federal Reserve Bank regulations, Office of Foreign Assets
Control for Specially Designated Nationals and Blocked Persons, and the Bank
Secrecy Act as it relates to wire transactions.
Must be a quick learner, able to develop a thorough understanding all wire
transfer processes, including a complete understanding of 3rd Party Vendor
processes, internal host system processes (currently Symitar), and all
policies and procedures related to the credit union's wire transfer
activities. The Wire Transfer Specialist must be able to use the host system
simultaneously with third-party websites.
Strong communication, attention to detail, logic, organization,
professionalism, and customer service skills are required.
Solid business judgment, accuracy, and exercise of common sense are required.
Proven ability to detect and assess unusual and/or suspicious activity.
Basic understanding of Microsoft Office Word and Excel programs.
Certifications Required:
None
Environmental, Physical and Psychological Requirements:
Standing - Occasionally
Walking - Occasionally
Sitting - Frequently
Lifting - Rarely (40 Lbs)