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Job Description
A Senior Level leadership position responsible for providing quality work products and managing a team of resources. Has a broad understanding NetSuite business model, operations experience, skilled in problem-solving, critical thinking with a strategic mindset.
Performs varied and complex duties and tasks that need independent judgment to support the goals and objectives of CS Global Operations and/or the stakeholder being supported. Knowledgeable of Oracle methodology, company procedures, and leading practices and applies them as appropriate. Effectively consults with management of customer organizations. Ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for driving and maintaining organizational direction as well operational metrics and overall business results for area of responsibility. Provides coaching, guidance and feedback to develop skills of team members. Manages individual contributors and expected to maintain a collaborative and supportive environment that develops well-rounded team members to deliver high quality work products.
Career Level - M3
Responsibilities
Job Responsibilities:
Support the strategy and objectives for CS Global Operations as well as stakeholders you support
Provide clear direction, guidance and feedback to enhance the team's performance and productivity
Collaborate closely with executive leadership to understand requirements, align the team effort's with strategic objectives and deliver results
Promote high standards of quality, accuracy, integrity and consistency in deliverables and work products
Liaise/build relationships with and support collaboration between member of CS Global Operations team members and stakeholders across Oracle
Partner with key stakeholders to achieve goals
Lead vertical and cross functional team meetings to gain further insight into info information needed by stakeholders to optimize project requirements
Be responsible for driving innovation and continuous improvement both internally and in work products for our stakeholders
People Manager Responsibilities:
Direct the work efforts and results of a team of individual contributors
Determine team goals and ensure they are met
Develop individual contributors through coaching performance, completing performance reviews, goal setting, and development planning
Create a respectful, collaborative and innovative work environment
Provide coaching and mentoring to assist in resources’ career development
Closely oversee resource performance and quickly address any issues that arise
Minimum Qualifications:
5+ Years of Professional Services Consulting or Operations Experience
Prior managerial experience required, 3-5 years' experience preferred
Bachelor’s degree in Business or related field preferred
Knowledge of NetSuite is a plus
Ability to lead, engage, mobilize and motivate teams to accomplish goals
Must be a self-starter, highly analytical with sound decision making skills
Attention to detail is critical
Effective time management and organizational skills required
Excellent communication skills and interpersonal skills required
Ability to build rapport with team members and stakeholders
Advanced MS Office skills required (Word, Power Point, Outlook, Excel)
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
CA: Hiring Range in CAD from: $88,100 to $192,600 per annum.
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer