Job Summary:
BDO Digital, LLC., a wholly owned subsidiary of BDO USA, P.C. is a rapidly growing digital advisory organization dedicated to helping middle-market organizations capture the full power of technology, adapt to disruption, increase operational efficiencies, improve risk management effectiveness, and uncover new sources of revenue. Our collaborative, cross-disciplinary team is comprised of digital strategists, systems integrators, data scientists, software developers, change management professionals, and industry-specific advisors who work together to solve clients' immediate digital needs and unearth new opportunities to drive competitive advantage. Our goal is to help our clients become faster, smarter, and more resilient to change.
To support our double-digit growth goals, BDO Digital seeks a Manager to be part of an Enterprise Business Applications (EBA) team supporting NetSuite implementations. This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of NetSuite and other related business applications functioning as a key resource for our clients spanning financial, supply chain, project management and reporting.
Job Duties:
Strategy, Requirements & Selection:
Participates in defining needs for existing and new EBA solutions
Documents existing enterprise business applications, related business processes, and personas impacted
Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements
Envisions and develops representations of recommended future state options for evaluation by clients
Understands related security structures and best practices
Designs and develops scorecards for evaluation of candidate business applications
Creates dashboard presentations of quantitative and qualitative scoring of candidate options
Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client
Solution Functional Design:
Performs functional (business process) solution design in business applications (ERP, HCM, CRM, & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints
Consulting:
Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations
Implementation and Support:
Supports NetSuite solutions and related technologies
Manages and resolves issues, defects, and change requests
Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed
Provides on-going support during project implementations and post-go-live support
Configures solution based on requirements
Other Duties:
Fosters a positive demeanor, learning attitude, and client service mentality with the team
Travel - up to 25%, as needed
Other duties as required
Supervisory Responsibilities:
Owns and drives completion of key workstreams as directed by project leaders
Manages project workstreams as directed
Mentors and develops entry level consultants and senior consultants
Qualifications, Knowledge, Skills, and Abilities:
Education:
Bachelor's Degree and six (6) or more years of industry experience with ERP systems, required OR
High School Diploma/GED and eight (8) or more years of industry experience with ERP systems, required
Experience:
Six (6) or more years of business process analysis and/or business application education or experience, required
Four (4) or more years of education or experience with ERP, HCM or CRM Product, required
Four (4) or more full implementations of N