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Olive Network Engineer in Columbus, Ohio
The Network Engineer will be responsible for deploying a variety of network infrastructure equipment, working with telecommunications carriers, provisioning connectivity for Olive offices, and generating, updating, and maintaining documentation and network diagrams.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and VOIP systems. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Support WAN connections and determine circuit capacity requirements for Olive networks across multiple remote locations (thus, travel to other U.S. cities will be required at times)
Provide client capacity planning support consisting of data analysis, requirements verification, and providing client recommendations
Work closely with project and account managers to support remote location network requirements
Provide network design documentation to project teams and peers
Perform support to resolve network issues and support the implementation of new network solutions
Participate in the integration of products with Azure services
Conduct product evaluation and testing, and support application development teams.
Support maintenance window activities when required
Build and maintain relationships with global teams and third parties to address network development and support issues
Participate in the development, testing and QA functions to ensure project delivery.
Provide technical support to ensure timely problem resolution
Protect data, software, and hardware by coordinating, planning, and implementing network security measures
Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems
Replace faulty network hardware components when required
Work with the Information Security team to ensure Olive security requirements are met, and provide technical assistance for investigation and analysis of security alerts
Monitor the status of site ISPs and network hardware and report and resolve issues in a timely manner.
Perform necessary maintenance to support servers and network availability
Lead infrastructure projects and manage/lead technical support staff efforts as needed
Monitor Service desk work queue(s), and proactively resolve reported issues to ensure service level agreements are kept
Capable of performing duties on all shifts, holidays and weekends
Work within the scope of Change Control, and keep established SLA guidelines
Document workflows, processes, and procedures
5 years of experience with a service provider or hyperscale network in engineering or design roles
Experience with managing, deploying, and recommending solutions for VOIP systems
Experience developing/recommending networking products, technologies, software and protocols
Experience with SDWAN, ACLs, stateful firewalls and NAT
Experience with Aruba networking hardware (e.g., switches, gateways/controllers, APs)
Experience with NAC solutions. Aruba ClearPass preferred
Interest in designing, analyzing and troubleshooting large-scale distributed systems
Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive
Coordinate with various teams to understand partner teams requirements and deliver designs based on those
Experience in network routing protocol design and troubleshooting L2, L3, VLANs, VRRP, RSTP, BGP, OSPF, IS-IS
At Olive, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Olive encourages everyone — including women, people of color, individuals with disabilities and those in the LGBTQIA+ community — to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned. This job description does not constitute a contract of employment and Olive AI, Inc. may exercise its employment-at-will rights at any time.
We take the health and happiness of our employees seriously and consistently evaluate new ways to provide an amazing place to work. From retirement planning, to a wellness program designed to actively incorporate mental and physical wellness into daily interactions amongst fellow Olivians, we make sure to take care of our own.
Health, Dental, and Vision insurance that starts on your first day at Olive with 100% of premiums covered for team members and 75% covered for dependents
Monthly Grid stipend to cover work-related expenses
EAP/Mental health resources
Getaways by Marriott Bonvoy
Family-building and fertility support via Kindbody
12 weeks of parental leave