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Program Manager- Care Navigation and Disease Management (PFK) Requisition ID 2024-52008 Category Management Overview Program Manager - Care Navigation and Disease Management 1.0FTE, 40 hours per week, Salary, Exempt Full-time benefits. Monday - Friday, 8am - 5pm Family Experience: https://www.youtube.com/watch?v=hIGQYYVzDDQ Partners For Kids Website: partnersforkids.org Plans, implements, and evaluates the administrative, operational, supervisory and direct care activities for an assigned cost center. Leads a multi-disciplinary team of professional and support staff in strategic directives and care activities to ensure the assigned department achieves best outcomes for patients, families and staff. Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities Recruits, trains, evaluate, develops, disciplines and/or terminates subordinate staff. Assures that performance standards for all staff are met. Promotes teamwork by building a team environment and fostering cross functional collaboration. Ensures regulatory compliance and emergency response preparedness. Maintains safety and quality as priorities, providing direction, prioritization, accountability, enthusiasm and support for safety and quality initiatives. Coordinates staff representation on departmental, hospital and community task forces, committees, quality teams and advisory groups. Serves as a representative to such groups when appropriate. Coordinates the design of educational material and the orientation of department personnel to case management role functions as well as information systems. Assists and directs staff in the identification of their own learning needs and assists staff in meeting those needs. Oversees the clinical case management within the department. Maintains a working knowledge of assigned functions. Serves as a liaison with third party payors, community agencies and leadership regarding these essential functions. Assumes responsibility for the operation of the department in the Director's absence as needed. Contributes to development of expense, operational and capital budgets. Note: Regular, reliable and consistent attendance is an essential job function. Employees are expected to perform work as scheduled. Please see the physical requirements for this position listed below. Qualifications Education: MSN or Master's Degree in related field required