The Pharmacy Network segment of CoverMyMeds at McKesson is looking for a Program Manager/Project Manager that will provide leadership for the delivery of large complex strategic initiatives. In this role you will be responsible for cross-organization collaboration with Sr. Leadership, Business Owners, Product Development, Implementations, Account Management and others. The ultimate effort is to ensure that our delivery teams are positioned to produce successful repeatable business outcomes for our external customers and internal stakeholders in an efficient and optimized manner.
Key Functions & Responsibilities:
Own large, cross-functional initiatives and help identify the breakdown the various workstreams required for success. In many cases, the initiatives will be for new solutions.
Be accountable to drive assigned initiatives within Pharmacy Network, foster meaningful collaboration and alignment.
Ensure success criteria for the initiative are created, tracked and aligned with the necessary milestones to deliver successful outcomes.
Provide support to Business Owners for structuring their Business Case and MVP or Customer Pilot engagement.
Ensures customer satisfaction and customer retention by partnering with the Account Management and Implementation teams for consistent and productive customer engagement.
Represents the company by consistently demonstrating McKesson's ICARE shared principles.
Project Manage required development and IT initiatives in support of the overall program, on time, within budget and of quality
Manage software engineering and information technology projects from initiation through delivery and closing utilizing Agile methodologies and PMBOK standards
Partner with Product Management and Product Owners in prioritizing strategic initiatives
Flex for Scrum, Kanban and Waterfall Project Management frameworks
Identify and mitigate project risks
Communicate project and portfolio health to multiple levels of leadership
Ensure consistent application of project management and SDLC practices
Perform data analysis and modeling using MS Excel
Collaborate with Delivery Managers to develop project schedules
Measure, analyze and report metrics for budget and schedule
Other duties may be assigned as needed to meet company goals
Critical Skills / Experience
8-10 years titled project management, program management, or account management with a demonstrated ability internal partnerships, aligning on common goals and producing a successful outcome
Leadership
Multi-tasking ability
Ability to service large complex customers and/or solutions
Time management
Project management
Strategic problem solving and decision making ability
Strong communication skills (written, listening and speaking)
Strong cross functional personal skills
Ability to effectively manage conflict
Excellent listening skills and ability to build cross-functional relationships and influence without authority across all levels and functions
Passion and enthusiasm for results and success
Strong aptitude to meet contractual processes and procedures
Computer proficiency in MS Office Suite including intermediate Excel
Additional Knowledge & Skills
Preferred industry experience: healthcare IT, implementations, account management, project management
Previous integration experience a bonus
Attention to detail
Ability to coach others
Ability to manage multiple projects/tasks and meet deadlines in a fast paced environment
Ability to work independently as well collaboratively in a team environment
Education
* BS/BA in Education, Computer Science, or Business Administration or equivalent experience
Travel Requirements
* Approximately 10%
At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Tota