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TSS INTERN(Job Id 40382) Location: US:NH:CONCORD Occupation Category:15-0000 Computer and Mathematical Occupations Employment Type: PART-TIME Post Date: 05/03/2024 Close Date: 06/04/2024 Salary: 15.620-20.390
State of New Hampshire Job Posting DEPARTMENT OF INFORMATION TECHNOLOGY User Services Division - Division - Enterprise Desktop Services 27 Hazen Dr. Pay Range $15.62 - $20.39/hrly TSS INTERN Position #TMPPT4583 (This is a part time position with a maximum of 29 hours a week) The State of New Hampshire, Department of Information Technology, User Services Division - Enterprise Desktop Services has a part time vacancy for a TSS Intern. SCOPE OF WORK: Provides basic assistance and training to users in a computer environment and to maintain and support hardware via various methods of communication in support of computing hardware, software in a desktop environment. ACCOUNTABILITIES: Performs preliminary troubleshooting and technical assistance for hardware and associated software. Resolves customer issues where applicable and within position skill set. Services customer via phone, remote tools, and e-mail. Escalates customer issue appropriately. Maintains professional and friendly demeanor in all interactions with customer base and internal/external teams. MINIMUM QUALIFICATIONS: Education: One semester of college with a major study in information technology or a related field. Experience: None required. #40382 - 15-1230 COMPUTER SUPP SPECS-1 - External Page 1 of 2 | May 9, 2024 License/Certification: None required. SPECIAL REQUIREMENTS: Must be able to work an irregular schedule as needed. DISCLAIMER STATEMENT: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification. For further information please contact Jeanne St. Pierre, IT Manager (603) 271-9318 Selected candidate will undergo a fingerprint-based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.