At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
The Acquisition Group Customer Service Specialist in Cordova Bay, British Columbia
We are growing — both as a Company and as Individuals. We work with one of Canada’s most reputable telecommunication company. We will provide you with all the tools and trainings. We help you discover your hidden potentials. We foster personal growth.
Do you like helping customers and doing everything you can to make them happy? Do you like working in a fast and ever-changing environment, with the latest technology? Come be a part of our team. The Customer Service Specialists role is to always be on the lookout for customers that need assistance and advice.
You listen, you help, and you make them want to come back! You are always on the move and making sure that you are available to aid customers or your teammates.
Communicate daily with all customers in person and/or by phone, email, fax as needed to address each customer’s needs in a prompt and professional manner;
Enter and maintain current, accurate documentation and files on existing customers and potential customers within the given sales territory.
Enter and maintain all data, including customer and sales data.
Present the benefits of our client’s products and create solutions to improve customer satisfaction.
Determine customer requirements and needs to recommend specific products.
Present price, service, and benefits in accordance with standard procedures.
Accurately process customer transactions such as orders and quotes
Attend team meetings for continued training and development of business skills.
Manage time effectively and meet personal goals.
Work effectively with other members of the team.
Basic understanding of smart device technologies like phones, tablets, and computers.
Follow company and office policies regarding both conduct and team performance.
You will have plenty of opportunities to make your mark at our company - and a difference in the community. So, if you are talented, driven and want to work for a company that cares, put a rewarding career more within reach at our company. Submit your resume, we want to hear from you. All the qualified candidates must be at least 18 years old and have no criminal records.
This is a full-time opportunity, and we are looking to hire as soon as we find the right person, so act quickly and you can also expect a prompt response
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