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Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
Group's key figures are approx. 6.7 billion Euros turnover, over 940 laboratories across 59 countries and about 61,000 staff.
The purpose of this role is to process customer samples while maintaining consistent customer service, efficiency, quality and accuracy standards as required by the company.
JOB RESPONSIBILITIES
Responsible for accurately logging samples into the LIMs system in a timely manner.
Responsible for the taking in of customer samples, sorting and labelling them while ensuring that the correct information is recorded onto the LIMS system for samples that are to be analysed.
Responsible for sub-contracting samples as required, sorting, labelling, tracking of samples and results.
Responsible for handling any customer related queries where necessary and liaising with their team to problem solve these queries if needed.
Responsible for making any necessary changes to the Lims system.
NCEA certificate in a related discipline or administrative qualification is preferable.
Who we are looking for:
Highly motivated, professional and enthusiastic individual who can work well within a busy multi-disciplinary technical environment as well as under their own initiative
Ability to work well under pressure
Excellent attention to detail
Ability to multi-task, prioritize, organise and co-ordinate both your own workload
Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.
Skills to influence others to achieve common goals for the benefit of our customers
Confident approach with strong interpersonal and communication skills
Excellent written and verbal communication skills
Ability to form strong working relationships with colleagues, partner laboratories and customers
The benefits of working with Eurofins:
A competitive salary
Flexible work options
Performance Based Bonus
22 Days Annual Leave plus Service Days (additional days off)
Life Assurance
Pension Scheme
Employee Assistance Programme
Paid Health Insurance Scheme with LAYA Healthcare
Cycle to Work Scheme
Flexible Working