Store Family Dollar
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
General Summary
- As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.
- Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
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- Principle Duties and Responsibilities:
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education:
- **Prefer completion of high school or equivalent.
Ability to follow directives and interpret retail operational documents as assigned.
Experience:
**Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements:
**Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability:
**Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies:
**Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem-Solving/Decision-Making, Job Knowledge and Relationship Management.
Dollar Tree and Family Dollar are Equal Opportunity employers.