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Position Summary:This position will support the clerical processing of undergraduate and graduate admissions applications, communicate with prospective students and families and provide support for on-campus recruitment programs. Hours for this position will be Monday-Friday 8:30-4:30.Major Responsibilities:• Support the clerical processing of undergraduate and graduate admissions applications.• Learn all of the sub-routines related to both first-year and transfer applications.• Support all data-entry into the Student Information System (Banner), CRM (Slate) and ECM (OnBase).• Perform clerical responsibilities utilizing various software programs including The Common Application, Slate, SUNY Campus Connect, Parchment, Scoir and others.• Assist prospective students/families with scheduling visits utilizing Slate CRM.• Assist with answering a high volume of phone calls per day, and manage and answer emails received in the admissions inbox.• Correspond with prospective students and parents and assist with the preparation of mailed materials.• Assist and support other areas in the Admissions Office when needed. Examples include assisting with bulk mailings, staffing the reception desk, downloading applications and other priority projects.Required Qualifications:1. Permanent Competitive Appointment Options:To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list. You may also qualify if you are permanent in the following title: Office Assistant 1. You must also pass the Civil Service typing test, which can be administered in the Human Resources Office.2. Non-Competitive Appointment Option:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), employees hired under NY HELPS will have their non-competitive status converted to competitive status, without having to compete in an examination. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualifiedNON-COMPETITIVE QUALIFICATIONS-There is no minimum education or experience requirements for this title.• Our positions provide predictable salary progressions, and many offer permanency.• Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.• SUNY Cortland prioritizes work-life balance and well-being in all forms. The university’s state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland’s Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor’s approval.• Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.• Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region’s offerings.SUNY Cortland employment offers eligibility for the Public Student Loan Forgiveness Program. For more information and to see if you qualify, visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service .The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.
Minimum Salary: 36232 Maximum Salary: 36232 Salary Unit: Yearly