ABOUT US Founded in 1945, Lane Council of Governments (LCOG) is one of
the oldest councils of governments. Overseen by a Board of Directors, we
strive to enhance public services in Lane County and beyond. This
collaborative journey includes partnerships with local governments and
special districts in the fields of GIS Planning, Personnel Management,
Transportation, and Senior and Disability Services. LCOG is committed to
a work environment that values the cultural, educational, and life
experiences of each employee. We believe that a diverse workforce
enables us to deliver culturally competent services to all members of
our community. As part of our commitment to diversity, LCOG continues to
be an affirmative action/equal opportunity employer. We are most
interested in finding the best candidate for the job, and that candidate
may be one who comes with relevant transferable skills from a variety of
sources and experiences. If you are interested in applying, we encourage
you to think broadly about your background and skill set for the role.
DIVISION: Senior & Disability Services SUPERVISOR: Unit Manager UNION
REPRESENTATION: SEIU POSITION PURPOSE: This position primarily
contributes to the division\'s mission by supporting the day-to-day
operations of the office. This position is the first point of contact
for customers entering the physical office or telephone communication or
virtually through the online applicant portal. This position supports
the infrastructure of the office, including financial desk
responsibilities, and also works as part of an integrated team whose
goal is to provide the highest level of support possible as well as
excellent customer service. A high level of knowledge of Agency and
community services combined with an understanding of the range of issues
that bring people to S& DS offices is essential. It also seeks to
provide culturally appropriate services where individuals are treated
respectfully, compassionately, and effectively in a manner that
recognizes, affirms, and values the worth of individuals, families, and
communities, protecting and preserving the dignity of each.
QUALIFICATIONS Minimum: HS diploma (or GED) Must have a valid driver\'s
license or an alternate means of transportation. Passing a background
check is required for this position. Professional Competencies:
ATTENTION TO DETAILS: Ability to accurately complete detailed work in a
fast-paced environment. DECISION MAKING: Ability to make decisions and
elicit pertinent information in interviewing situations while allowing
dignity and respect. COMMUNICATION: Excellent written and oral
communication skills. PROBLEM SOLVING: Ability to think creatively and
respond to a changing environment. EFFECTIVE ORGANIZATION SKILLS:
Organizes and maintains work environment. TIME MANAGEMENT: Uses time
effectively. COLLABORATION: Must work well in collaborative teams within
LCOG and with external partners ADAPTABLE: Must be adaptive and work
well within a range of team and leadership frameworks. RESPECTFUL
WORKPLACE: Commitment to working effectively with people from diverse
backgrounds, in support of an inclusive and respectful environment.