The Architectural Glazing System (AGS) Field Sales Representative for the Southeast Region will act as the primary contact point and account owner for assigned Key Accounts within the AGS business unit. This role will identify opportunities to expand and retain Key Accounts. You drive customer coverage activities consistently and actively to increase likelihood for purchase through in-person meetings, email/phone follow-ups, answering questions as possible or direct to appropriate support staff and offer guidance. This role will engage with Estimation for support in quoting customers projects once specifications are determined. You will also facilitate a seamless hand-ff to Customer Service to execute product application. Will work with the AG business unit when opportunities for product cross-sell exist.
This role will play a pivotal role in fostering relationships with customers, sales team and internal partners. We pride ourselves on fostering a collaborative and results-driven environment.
Key Responsibilities
Acts as primary contact point and account owner for assigned Key Accounts within AGS business unit with a focus on total sales revenue and booked margin growth
Identifies opportunities to expand and retain Key Accounts and opportunities for product cross-sell
Drives customer coverage activities consistently and actively to increase likelihood of renewals: in-person meetings, email/phone follow-ups, answer questions, direct to appropriate support staff, and offer guidance
Engages Estimators for support in quoting customers project once qualified, and requirements are determined
Facilitates seamless hand-off to Customer Service to execute order
Engages qualified AG Field Sales Rep when opportunities for product cross-sell exist
Re-engages customer during expansion and renewal
Logs / tracks customer interactions and sales in CRM
Key Competencies
Make safety a priority in daily activities
Conduct business with integrity
Build Trusting Relationships
Promote Brand Loyalty
Drive Successful Customer Engagements
Account Planning
Sales Persuasion
Technical Aptitude
Driving for Results
Professional Experience/Qualifications
Bachelor's Degree in sales/marketing or equivalent work experience preferred
Minimum 2 years of sales experience
Experience in building materials, construction, or glazing system sales
Experience working with large, complex organizations preferred
Results oriented, ensuring we deliver on existing commitments while also working to continuously deliver an unparalleled customer experience
Strong written and verbal communications skills to all levels of an organization
Customer service, problem solving, and analytical skills required
Strong attention to detail
Strong organizational and interpersonal skills
Self-starter attitude
Results focused
Advanced skills in Microsoft Office Software (Word, Excel, Outlook)
Other
Will be managing multiple accounts
60-75% travel required; some air travel maybe required
Who we are
At OBE, together, we build excellence every day we are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions. We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.
We believe safety, integrity, performance culture, teamwork, customer centricity, and agility are at the core of who we are and how we operate each day to achieve success.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job fu ctions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity