- Represents physicians by screening incoming phone calls and helps with scheduling, receiving, and announcing scheduled patients and visitors.
- Gathers patient information and maintains patient records.
- Ensures physician productivity by maintaining calendars.
- Produces information by transcribing dictation, preparing medical reports, and creating summaries.
- Provides historical reference by developing and utilizing filing and retrieval systems.
- Generates revenues by completing direct patient and third-party billing.
- Secures information by completing database backups.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintains office supplies inventory by checking stock.
- Keeps office equipment operational by following operating instructions.
- Maintains quality results by following and enforcing standards.
- Serves and protects the health care community by adhering to professional standards.
- Updates job knowledge by participating in educational opportunities, such as reading professional publications.
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- Strong office technology skills
- Knowledge of HIPPA and client confidentiality laws
- Solid written and verbal communication skills
- Detail orientated
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- High school diploma or GED equivalent
- Previous medical secretary experience
- Healthcare coding certification
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- Proficient in medical terminology