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Service Reliability Engineer (SRE), Data Infrastructure

Cupertino,California,United States

Software and Services

The Apple Services Engineering team (ASE) is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it at an extensive scale, meeting our high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of our core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, and multi-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

• At least 5 years in a Service Reliability Engineering (SRE), DevOps or infrastructure focused role

• 5+ years of running services in a large scale *nix environment

• Understanding of SRE principles and goals along with prior on-call experience

• The ability to design, author, and release code in any language (Go, Python, Ruby or Java would be a plus)

• Deep understanding and experience in one or more of the following - Docker, Mesos, Kubernetes, AWS, Ansible, Hadoop, Spark, Cassandra

• Experience and understanding on scaling, capacity planning and disaster recovery

• Fast learner with excellent analytical problem solving and interpersonal skills

• Experience working on supporting Java applications

• Experience using monitoring and logging solutions like Prometheus, Grafana, Splunk etc.

• Familiarity with DNS, HTTP, message queues, queueing theory, RPC frameworks, datastore

• Experience working with geographically distributed teams and implement high level projects and migrations

• Strong communication skills and ability deliver results on time with high quality

Description

The Service Reliability Engineer (SRE) role in Apple Services Engineering requires a mix of strategic engineering and design along with hands-on, technical work. This SRE will configure, tune, and fix multi-tiered systems to achieve optimal application performance, stability and availability. We work closely with the systems engineers, network engineers, database administrators, monitoring team and information security team. If you love designing, running systems and infrastructure that will impact millions of users then this is the place for you! Responsibilities include: *Be primary point of contact for the data pipeline that involves Kafka, Hadoop, Cassandra etc and infrastructure components. *Ensure Service level SLAs are met write, review and develop code and documentation that solves the hardest problems that live on some of the largest and most sophisticated systems in the world. *Engage and improve life cycle of service from inception and design, to deployment, operation, and migration. *Code in Python, Golang and Java. *Passion for quality and automation, ability to understand sophisticated systems and a desire to constantly make things better. *Set priorities and work efficiently in a fast-paced environment measure and optimize system performance.

Education & Experience

BS degree in computer science or equivalent field with 5+ years or MS degree with 3+ years experience, or equivalent.

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $138,900.00 and $256,500.00, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .