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Dell eCommerce Store Manager in Dalian, China

eCommerce Store team Manager

Dalian, China

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Store Operations Manager on our team in located in Dalian, China.

Job Summary: Become a key contributor in the Operations group at Dell.com. As one of the top eCommerce sites in the world. Our mission is to provide the best customer experience for those who choose to build their system or purchase Dell products online.

Join us as a [eCommerce Store Manager] on our [E- Business] team in [Dalian] to do the best work of your career and make a profound social impact.

We are looking for a highly motivated and autonomous person to join the team as a Web Production Leader within our PC + Electronics and Accessories business.

You will: responsible for overseeing the day-to-day execution of eCommerce Operations and web production (order code and discounts) for thousands of products: be tasked with delivering a high degree of output quality through critical problem-solving skills in a highly ambiguous and fluid environment while managing a team of 12+ team members and delivering 100% accuracy and 100% quality. It is important that the candidate for this role be comfortable with process improvements, have an excellent attention to detail, and can successfully interact with people at many different levels in the organization.

The ideal candidate will have a track record of sales effectiveness, with a strong foundation of effective marketing communications within B2C framework. Additionally, robust attention to detail, autonomy, and problem solving of highly technical issues is critical. We are looking for a strong team player with a positive, energetic and "can-do" attitude.

Role Responsibilities:

  • Manages a team overseeing the Web Production and eCommerce Operations team located in Dalian, China supporting the North Asia business.

  • Liaise with and lead workload, of China team.

  • Train both new team members and reoccurring on tools and process.

  • Work closely with global Online and Merch teams to drive to 100% quality.

  • Troubleshooting issues DMA, Harmony, DnC and other tools used in the creation and publication of offers on Dell.com.

Requirements:

  • The ideal candidate has a strong grasp of the Online/eCommerce Web Production with excellent project management and communication skills.

  • Passion for E-Commerce

  • Experience with DMA, Harmony, DnC & Domino preferred

  • Excellent written and verbal communication skills.

  • Strong organizational agility and interpersonal skills; ability to work independently, quickly and thoroughly under multiple deadlines

  • Strong eye for detail and organization as well as the ability to focus on the “big picture”

  • Must be flexible and possess the ability to balance the management of multiple projects simultaneously

  • B2C sales experience preferred.

  • Project management skills.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: 30 Sep 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy) .

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