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Location
Mercantile Place on Main - 1800 Main Street
Business
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
Leads the day-to-day activities of the leasing staff and performs functions related to the leasing of the apartment community. As a leader, they will motivate, develop and support the leasing team. This position is normally associated with a highly complex apartment community with multiple units and/or buildings. Responsible for functions related to maintaining a high and stable occupancy of the property.
Essential Job Functions
Monitor and recommend changes to the LRO program, learn the reports and participate in weekly pricing calls. Ensures accuracy of leasing data entered into the property software by all leasing employees. Reviews move-in files to ensure completion of assembly and accuracy. Processes and inspects weekly occupancy reports and ensures that all traffic data is entered. Reviews and critiques weekly call source recordings. Works with Leasing Consultants to increase effectiveness of techniques as needed. Prepares an analysis of call source for property management. Reviews all leasing employee files prior to move-ins and after. (20%)
Physically shop comps and verify we have the correct comps in the LRO program. (5%)
Inspect apartments before move-ins with leasing associate and make sure files and keys are ready to go for the move in. Ensures apartments are ready for occupancy by inspecting, placing move-in products and last-minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. (15%)
Manage Lease Renewals. (10%)
Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Completes applicant screening process and prepares appropriate correspondence based upon the result. Maintains social media activities on different platforms and strives to increase engagement through postings and responses to reviews and ratings. (5%)
Create a comprehensive follow up program and create a wait list; monitor regulatory compliance and company policies and procedures for Leasing Team. (10%)
Create, rollout, and monitor “New Resident Orientation” for the leasing team. Participate in all resident retention activities. Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day-to-day operations of the property and resident satisfaction, completes the applicant screening process. (15%)
Directly lead and manage leasing employees and ensures all policy and procedures are followed. Trains and coaches' new employees on the property and day to day functions of office. Monitor closing ratios of the leasing team. Monitor the occupancy of the property and strategizes and leads the leasing team towards meeting budgeted goals. Maintain current knowledge of marketing and leasing techniques to attain marketing goals. (20%)
Education
This position requires a(n) Associates degree.
Additional degree(s) that are preferred for this position include:
Undergraduate (Bachelor) degree
Work Experience
Below is the required/preferred work experience for this position:
5 Years: Supervisory experience - Required
4 - 6 Years: Sales or Leasing experience - Required
Note: 4 Years of experience can offset minimum educational requirements for this position.
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-NO1
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 800 properties and 350 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.